Recent content by Jdamberger1

Dear WiiM, Any update on a ETA on development time on when there may be a solution?

I have both the WiiM Pro and also WiiM mini that I use with sparate echo devices. They both exhibit the same problem (see attached). Notice the squiggly lines in the screen shot that should be showing the Play arrow.

Reply from WiiM on my ticket 502087 Hi John We are currently experiencing issues with playing content from some SiriusXM radio stations where the cloud has pushed a video format that our current player cannot handle. We understand this may be inconvenient, and we appreciate your patience as we...

What are you using to drive the screen please? Raspberry PI?

Today i received an update to the firmware for WiiM pro. It first had improved, but not resolved the issue I have had using Alexa Voice to stream SiriusXM to the WiiM Pro (see attached). Even though it would start playing, it stopped after 2 to 3 minutes. I rebooted the WiiM pro and after...

It was discussed, but in this specific case, with this specific problem, they believe this problem belongs to WiiM software/firmware. Feel free to contact SiriusXM advanced troubleshooting (at the number provided in my post) to give them your feedback.

P.S. my original WiiM ticket number is 491548.

So, after hours with tech support for Alexa and SiriusXM, they both believe that the problem lies within the firmware of WiiM. For help to others, I first chatted with Ruchika Sharma for basic trouble shooting and then told to call and talked to Maddy at Sirius XM advanced trouble shooting at...

Unfortunately, I am not one of the lucky ones. I followed your directions step by step and no luck. If you look at the attached, you will see the small squiggly lines in the play button. WiiM sees the Alexa voice requested channel, but no sound. I will pursue contacting tech. Support for...

Within the last month or so, I have found that I am no longer able to use any of my Alexa voice devices to send Sirius XM to my WiiM Pro or either of my 2 WiiM Mini. They all worked fine in the past. Attached you will find the ticket I opened for this issue. I would encourage anyone with the...

F.Y.I., There was an update today to both the WiiM Home app. And the WiiM Pro Firmware. I rebooted my router, all WiiM devices after updates and still have the same issue.

1st thing I did was reboot router and all WiiM devices. BTW, have same issue on both my WiiM minis'. I also have opened ticket as well last week. Was hoping someone here has found a solution.

I have a new issue that started about a week ago. 1) I can cast Sirius XM from my Sirius XM app. To the WiiM pro just fine 2) I can use my echo dot and tell it to play music from Amazon, Iheart radio, or Pandora to the group that has my WiiM pro in it and they play fine. 3) the echo dot will...

Thankyou. What i was asking is, if I use Google voice assistant on a Google device to play spotify and it uses Chromecast, the next time I open the WiiM home app to play Spotify through my WiiM Pro, will it default to Chromecast because the last time google voice assistant played Spotify it...