Recent content by JimtheSound

Hi all. Not feeling that the solution suggested my members of the Forum was an absolute answer I contacted Support, quoting this 'thread' and reiterating what I feel is the problem, I have heard from Support and they have advised me that the matter has been addressed and resolved with the latest...

Are you permitted to let us know the details of the file? Please Regards.

Hi Janis. May I ask who are you asking? Regards

Firstly, I apologize for not making it clear as to who experienced the same problem as me early on in this thread. Sorry Achim1811. I have followed the route suggested by Achim1811 and all seems to be OK. But back to the start of all this. I am one of those persons who does read the...

May I Point out that at the start of this thread.you said that you experienced the same result as I. Hence the reinstal. What had we both been doing wrong?

Thank you for your reply. It echos your reply of yesterday. Using my WiiM, I select the WiiM icon on my phone, select the Sotify tab and then select the green tab at the bottom the screen, vola, Wiim/Spotify. What am I doing wrong?

Good morning Brantome. My answer is 'Re-installing' does not always work. I hope you can see on this message 2 screenshots that I took yesterday. They were taken within minutes of each other. WiiM was not re-installed. Do you understand my confusion?

Hi all. Does this thread have a 'Ticket No. or some reference No.'? I wish to refer to it when talking with WiiM. Has anyone else contacted WiiM? I have not found that re-installing WiiM is the absolute answer. I will stay in contact via this thread but meanwhile thank you all for your help.

Good morning all. Since I am still in what I will call mild turmoil over my problem 'Pre-sets & Spotify' I would like to introduce an observation into the thread. Going back to Wiimer’s message 955, Achim1811’s message 1902 and Brantome’s message 3570, I notice that the Magic 3 dots are only...

Thank you once again. At the age of 84 it takes me a little time to et somethings but I get there in the end. Regards

Thank you Wiimer. You must let me know how you produce these screenshots. Regards.

Hi all. I am sorry but a situation developed here at home and I had to leave the thread. I have followed the suggestion of reloading the app and it has worked on my wife's phone (moto e20) but try as I might it will not happen on mine (moto e6s). I have just raised a ticket (494298) to WiiM and...

Thanks for everybodys efforts. I am using a Moto e6s. Which WiiM app should I be I using?

Yes I am sure. May I suggest the you read Bramtones's reply of 32 mins ago. Regards.

Dear Wiimer, Thank you for your reply, but as I said in my original request for help, I do not get the three dots etc. I recognise your attached pictures, they are the same as the ones I refer to in my original request. Regards.