Recent content by Mickmedical

Thank you for the update and my device did receive the latest firmware. However, the distortion still exists. Thank you.

Nope, not in software, but I am and have been an operations director for a number of CPG companies. I would consider Wiim one, no? Customer service is key to success, and if my company was brought an issue from a retailer or customer and we just remained silent throughout solving it, with no...

Still haven’t heard anything…It’s like being in a restaurant where the waiter forgot to put your order in, and instead of communicating doesn’t come back to the table for 45 min 😅

7588

Wow!…Really not gonna address this. Pretty crazy. No ticket updates. No DM updates…Just crickets.

Did that after the last update, still no reply…

How does one get this update? Feel like wiim is dodging me at this point 😅

Yeah, I just bought an optical switch box as a work around. Very unfortunate because I got the pro because of the optical input feature 😭

Right, but the issue is only occurring with optical input devices. Streaming and optical output doesn’t have the issue.

Had issues a few times again today after the app update that went out. Samsung TV

Yep, I have a Samsung and the flash update fixed the issue for me.

Whitelist update appears to have fixed the issue. Thank you Wiim Team!

Okay okay…We’re getting somewhere. I also have a Samsung Smart TV.

It’s 100% a WiiM issue. I’ve always had my TV connected to an external DAC without this issue. Both to a Minidsp 2x4 HD and to a Schiit Modi. Neither ever had static issues. I’ve tried multiple different optical cords, including a glass based one. As well as multiple playback quality settings...

See if opening that app when it starts makes it stop. Seems to do the trick on mine.