Recent content by WiiM Support

Hi ClaudeJazz, Could you please send us a feedback ticket from the WiiM Home App? Our engineer will look into this issue and fix it promptly. Thank you!

Not at the moment. If anything changes, we’ll be sure to keep the team informed.

Queue information for TIDAL Connect is currently not available in the WiiM Home App. If you'd like to view the queue, please use TIDAL directly within the WiiM Home App instead.

There’s a queue button—just tap it to view the full list of upcoming songs.

Hi Team, We're actively working on this feature and hope to share an update with you soon. Stay tuned—more news coming shortly!

Hi pieterv1, team Your current HDMI CEC/ARC behavior will remain unchanged—this is the default mode. For users who want more control, there will be an optional setting that adds advanced control features on top of the standard HDMI CEC/ARC functionality. Thank you for your feedback and for...

Hi Team, There’s a bug that surfaced after the recent firmware release, so our team is working to fix it before rolling it out to more users. Please give us just a couple more days—it’s on the way! Thank you again for your continued patience and support!

Hi dragonfly, It looks like your WiiM Mini isn’t currently registered with your Amazon Alexa account. Please open the WiiM Home App, go to the Browse tab, tap on Amazon Alexa, and log in to your account. If it still doesn’t work, kindly send us a feedback ticket, and we’ll troubleshoot the...

Hi Mr Ee, Wiimer, Team You're absolutely right—thanks for pointing that out. The correct explanation is: When using the 12V trigger input, the Vibelink will automatically enter standby and exit sleep/standby mode as needed. After remaining in standby for 30 minutes, the device will transition...

Thanks for clarification! Hi Wiimer, I’ll check with our team on this—it’s designed to put the Vibelink into standby mode automatically. After a period of inactivity, it'll enter sleep then. I’ll keep you updated as soon as I have more information.

Hi Wiimer, Team When using the 12V trigger input, the Vibelink can automatically enter and exit sleep mode, so there’s no need to power it off manually. Hope that clears things up!

Hi Wiimer, Team Our team is currently evaluating this - thank you so much for sharing your insight on the feature. We truly appreciate your input!

Hi Mr Ee, Thank you for testing it out! The feature does require Bluetooth for communication. As for the pop noise, I’ll bring it up with our team—we’ll look into applying the same handling as we do for the physical button. Stay tuned, and thanks again for your feedback!

Hi onek00lj4y, Please send us a feedback ticket using the WiiM Home App. We'll troubleshoot it for you. Thank you for your support and patience!

Hi Wiimer, Yes, you can definitely do this without using Smart Presets. Since Room Correction isn’t required for the headphone output, you can assign your own custom PEQ for it. When you switch back to speaker output, the system will automatically re-enable Room Correction for that output. It...