Recent content by WiiM Support

Hi there, In the previous version, even if the recording was successful, a RoomFit failure would still prompt you to repeat the recording. In the new version, RoomFit automatically retries using the existing recording, so no additional recording is needed. In most cases, this change happens...

Hi tofu, Our engineer will work on your ticket as soon as possible. Please stay tuned! Thank you for your continued patience and support.

Hi tandrasi, You can swipe left and right to change the UI. Please give it a try and let us know how it goes. Thank you!

Hi there, Thank you for the great feedback! Our product team is already working on several of the items you mentioned — including USB playlists, custom/preset album art, and additional preset slots, among others. For the incorrect album art issue, please send us a feedback ticket through the...

Hi Wiimer, The current design lets you restore your device settings using the “Restore” button. Our next step is to offer more granular control, including the ability to import and export your own settings files.

Hi digitaltrails, Sorry for the inconvenience. Please send us a feedback ticket through the WiiM Home App, and we’ll look into why your device was reset. The good news is that we’re already working on a “Restore Device Settings” feature, and it’s planned for release next month. Thanks again...

Hi MSdt, Please send us a ticket via the WiiM Home App ( "More (...)" Tab > "Feedback" ). Our team will troubleshoot this issue ASAP. Thank you for your continued support and patience!

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Hi ctctech, Please send a ticket from the WiiM Home App ( "More" tab > "Feedback"). We'll troubleshoot this for you immediately. Thank you for your continued patience and support!

Hi weflyswa, Sorry for the inconvenience caused. Please let me know your ticket # and I'll work with our team to get this resolved for you ASAP. Thank you again for your continued patience and support!

Hi slartibartfast and team, We ship Squeezelite disabled by default for two reasons: Low demand: only a small subset of users rely on it. Network stability: Squeezelite’s service discovery/announcements can, on some “smart” routers with many devices, trigger rate-limiting or blocking—impacting...

Hi simbun, Thank you for highlighting this issue. Our team will look at it immediately and fix it shortly. Please stay tuned!

Please send us a feedback ticket through the WiiM Home App by going to More (…) > Feedback. Our team will review it and troubleshoot the issue as soon as possible. In the meantime, you can continue using Deezer on your WiiM Pro via Chromecast or AirPlay. Thank you for your patience and continued...

Hi stokholm, Please send us a ticket from the WiiM Home App ( "more (...) " Tab > " Feedback" ). We'll check it immediately. Thank you for your continued support and patience!

Hi nov, Thank you for this great idea. Let me bring it back to our product team.