Recent content by WiiM Support

Hi simbun, Thank you for highlighting this issue. Our team will look at it immediately and fix it shortly. Please stay tuned!

Please send us a feedback ticket through the WiiM Home App by going to More (…) > Feedback. Our team will review it and troubleshoot the issue as soon as possible. In the meantime, you can continue using Deezer on your WiiM Pro via Chromecast or AirPlay. Thank you for your patience and continued...

Hi stokholm, Please send us a ticket from the WiiM Home App ( "more (...) " Tab > " Feedback" ). We'll check it immediately. Thank you for your continued support and patience!

Hi nov, Thank you for this great idea. Let me bring it back to our product team.

Hi hgo58, It's for the output and in dBFS (the digital audio signal is used for calculation). If the original signal is chosen, it never exceeds 0dB.

Hi Team, Sorry for the delayed reply. Let me clarify how the current VU Meter works: it reflects the signal level after EQ processing (including pre-gain) but before the limiter. We chose this design because many users prefer to monitor potential clipping in their system. Since the reading is...

Hi sykodad, team We're working on supporting LC3 codec in BT RX and TX. It'll be available in a couple monthes. Please stay tuned! Thank you for your patience and support.

Hi no.regrets!, Thanks for submitting the ticket. Our engineers are working on this now and will keep you posted on the progress. Thank you again for the patience and support.

Please try connecting your Sub Pro to the “Sub Out” port on the WiiM Ultra and check the result. Alternatively, you can pair the Sub Pro with your Ultra wirelessly. If the issue persists, please submit a support ticket through the WiiM Home App, and our team will assist you shortly. Thank you...

Hi hollandlikethenetherlands, Papa Please submit a ticket using the WiiM Home App and we'll troubleshoot it for you immediately. Thank you again for your patience and support.

Hi there, Please submit a ticket using the WiiM Home App so we can troubleshoot it for you. Thank you for your patience and support! Alternatively, you can insert your USB disk into the PC and use the WiiM Home App on the PC to index. Please let us know how it goes.

Hi theflowerist, Please submit a ticket from the WiiM Home App. We want to troubleshoot your device's root cause. Thank you again for your continued support and patience!

Hi Mr Ee, It's a back-end/cloud server fix that's transparent to users. Thank you!

Hi Team, This update is rolling out in stages. Since it includes several major improvements, the rollout is taking a bit longer than usual. Most devices should receive it early next week. Thanks for your patience and support!

Hi Ed, dominikz, team Thank you for your insightful feedback, and we apologize for the inconvenience. Our team is aware of this problem and will release the fix next week. Please stay tuned!