I have a new pro plus. The instructions say to open the app and then press the play button on the wiim for 3 seconds and when the light starts to flash, press connect on the app. Problem is when I press play, all I get is a very fast flashing white light, then green light, then goes back to fast flashing white, green etc.. The app never finds the wiim. So I try to factory reset by pressing the play button over 10 seconds and absolutely nothing happens. Not sure what to do next. When I first got the Wiim, it paired just fine, but then later lost the pairing, and now it won't pair at all.
Cannot pair with app
- Thread starter bboehm
- Start date
-
- Tags
- wiim pro plus
I have this happen from time to time now since one of the latest firmware updates. All of a sudden the app says connected but cannot find device. The only apparent fix is to disconnect the WiiM Pro Plus from the power source, reboot the router, restart the WiiM and then start the process again.
hgo58
Major Contributor
Some people have had this issue due to their network being split into subnets.
Do you have a Mesh Network or multiple WiFi access points with same name?
If the WiiM and the phone is not on same logical network they cannot connect.
Do you have a Mesh Network or multiple WiFi access points with same name?
If the WiiM and the phone is not on same logical network they cannot connect.
Interestingly, I have none of this. Just a straight 5ghz wifi from the router. Nevertheless, I have had the "cannot find device" error 3 times since November 2024. Thankfully a reboot of the router fixes it. I believe it's due to firmware updates as the timing matches.
