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[Fabio Massimo Petronio]

Hello, can someone tell me the reason why if I listen to a song from the Wiim application it only makes me listen for 30 seconds and if instead I listen to it from the qobuz app I don't have the same problem? Thank you

 

[Burnside]

Are you logged in with the same credentials thru the WiiM app?

 

[Mr Ee]

Welcome.

Just 30 secs in Qobuz indicates a trial account.
As Burnside says, check the login used in wiim.

 

[Fabio Massimo Petronio]

Benvenuto.

It only takes 30 seconds on Qobuz to have a trial account.

As Burnside says, check the login used in Wiim.

No, I have the problem when I listen through WiiM

 

[Mr Ee]

No, I have the problem when I listen through WiiM

Try logging out of qobuz in the wiim app, then in again.
I'm sure we've seen this reported, and resolved, before, but I can't recall more details than that without searching...

 

[Mr Ee]

A very quick search shows a similar issue 6 months ago, and "usually a restart of the [wiim home] app, and a couple seconds wait fixes the issue."

Let us know what you've tried / how it goes, otherwise raise an issue (send feedback) with the wiim team via the '... Settings' menu item screen so they can check the logs.

And it seems something has got lost in translation.
I wrote "Just 30 secs in Qobuz indicates a trial account." whereas the translated reply shows I wrote "It only takes 30 seconds on Qobuz to have a trial account."
Totally different