Room correction problems

[rod]

I'm having problems with room correction saying my room is to loud during the calibration...my room is dead dead quite but I always get the message after calibrating..A sad face keeps coming up to say room is to noisy and retry..I keep retring but nothing happens..I have rebooted several time..had same problem with wiim pro..any help would be appreciated..

 

[Burnside]

Increase the volume of the sweep on the device it plays on I.e. whatever your WiiM is attached to

 

[rod]

Already tried that thx

 

[harkpabst]

Already tried that thx

So, you increased the volume from 1 to 2?

 

[rod]

I increased the amp volume enough to plug your ears..do you mean the amp volume..I have the wiim ultra going to my azur 851n

 

[Smartplug]

Already tried that thx

iOS or android? What version?

 

[rod]

Android A14

 

[Wiimer]

Android A14

If you are using the phone's built-in microphone, the microphone hole may be dirty or malfunctioning, causing problems with sound collection. You may want to try cleaning it using an air duster or toothbrush. Please be careful not to damage the microphone.

 

[rod]

I will try that..thx

 

[Smartplug]

If you are using the phone's built-in microphone, the microphone hole may be dirty or malfunctioning, causing problems with sound collection. You may want to try cleaning it using an air duster or toothbrush. Please be careful not to damage the microphone.

The hole probably clog filled with dirt.

 

[Smartplug]

If you are using the phone's built-in microphone, the microphone hole may be dirty or malfunctioning, causing problems with sound collection. You may want to try cleaning it using an air duster or toothbrush. Please be careful not to damage the microphone.

Japanese knows their stuff potential wiim employee title director of troubleshooting.

 

[Wiimer]

I will try that..thx

As a matter of fact, I have experienced the same problem from time to time. Since I'm using a external microphone, it is possible that there is some kind of error in the WiiM app.
(In fact, it is not uncommon for errors to skew measurement results.)

You may have already done this, but it may be worth trying deleting the cache or reinstalling the WiiM app.

I would also recommend rebooting the app at least every two measurements when doing multiple RCs in a row.

Edit : It may be unrelated, but please try rebooting the phone as well.

 

[WiiM Team]

As a matter of fact, I have experienced the same problem from time to time. Since I'm using a external microphone, it is possible that there is some kind of error in the WiiM app.
(In fact, it is not uncommon for errors to skew measurement results.)

You may have already done this, but it may be worth trying deleting the cache or reinstalling the WiiM app.

I would also recommend rebooting the app at least every two measurements when doing multiple RCs in a row.

Edit : It may be unrelated, but please try rebooting the phone as well.

I'm having problems with room correction saying my room is to loud during the calibration...my room is dead dead quite but I always get the message after calibrating..A sad face keeps coming up to say room is to noisy and retry..I keep retring but nothing happens..I have rebooted several time..had same problem with wiim pro..any help would be appreciated..

Hi Wiimer & Ro,

We'll be updating the algorithm to address the unexpected noisy prompt issue and plan to release a new app version in the coming days. Please check after the update to see if the issue is resolved.

 

[WiiM Team]

I will try that..thx

Hi Rob,

Other running apps may occupy the microphone, which can prevent the recording app from functioning correctly. Please close all other apps or try restarting your phone.