Scanning the music server, how to wipe database and start fresh?

[iPete]

I have 2 Pro plus devices connected via Ethernet to a Qnap running Qmusic as its music server. When I access my music and look for playlists stored on the qnap the device lists thousands of duplicate entries for each song. Some songs have as many as a 10 or 20 entries. Many m3u album playlists are empty with 0 tracks in them. I think every time I’ve scanned the music folder on the NAS from the menu in the WiiM app it has added yet another copy and never deleted the old database. How do I force it to forget everything and make a clean new scan? I tried doing this from the NAS by reindexing in the qnaps multimedia console but I think this has confused the WiiM even more. Do I need to factory reset the WiiM? How? I’ve reinstalled the WiiM app in IOS but it’s just the same. Where is the Wiims copy the database?

 

[simbun]

Do I need to factory reset the WiiM? How? I’ve reinstalled the WiiM app in IOS but it’s just the same. Where is the Wiims copy the database?

The database is stored on the phone. Given you've already reinstalled the app it's possible there's a bug in the scanning engine that's causing the corruption, so submit a ticket through the app (More > Feedback) to ensure WiiM have the necessary logs to debug the issue.

I use MinimServer and WiiM's "Advanced Mode" isn't compatible with many of its features so I stick to Legacy Mode. To put the app into traditional UPnP mode select "Switch to Legacy mode" from the Qmusic options screen (the screen where you initiate a rescan).