Sound dropouts on Line In since latest update (20.12.2024)

[bever70]

Anyone else having this issue on their Ultra? I have a turntable connected, no issues before the update today (20.12.2024). Tried power cycling, changing input resolution,...
(Ticket raised)

 

[Valentino]

Listening now, trying to replicate, so far without “luck”. Using line in from ext phono amp, 24/96.

 

[BK308]

Anyone else having this issue on their Ultra? I have a turntable connected, no issues before the update today (20.12.2024). Tried power cycling, changing input resolution,...
(Ticket raised)

You mentioned earlier that you swapped out rca cables and everything worked. Is that still the case?

 

[bever70]

You mentioned earlier that you swapped out rca cables and everything worked. Is that still the case?

Everything was ok for about an hour or so, which is why I thought this was the solution. But then it started again.

 

[WiiM Support]

Everything was ok for about an hour or so, which is why I thought this was the solution. But then it started again.

Hi bever70,

Please send us a feedback ticket through the WiiM Home App so we can investigate and resolve this issue for you. We apologize for the inconvenience and truly appreciate your patience!

 

[bever70]

Hi bever70,

Please send us a feedback ticket through the WiiM Home App so we can investigate and resolve this issue for you. We apologize for the inconvenience and truly appreciate your patience!

Thanks, but ticket (520732) has allready been sent as mentioned in my opening post.