Spotify Connect Lossless issue

[mattemolo]

Hello everyone,

I’m suddenly experiencing an issue with my Wiim Amp using spotify connect.
I have always played music at lossless quality, today when I tried to play some music spotify showed the song as playing but there was no sound coming out of the speakers.
After a lot of troubleshooting i realized that if I select the ‘’High’’ quality everything works as normal, so the issue is only with lossless quality.
Anybody else experiencing the same issue?

 

[hgo58]

Hello everyone,

I’m suddenly experiencing an issue with my Wiim Amp using spotify connect.
I have always played music at lossless quality, today when I tried to play some music spotify showed the song as playing but there was no sound coming out of the speakers.
After a lot of troubleshooting i realized that if I select the ‘’High’’ quality everything works as normal, so the issue is only with lossless quality.
Anybody else experiencing the same issue?

Maybe this?

https://community.spotify.com/t5/Android/Choose-between-Google-Cast-and-Spotify-Connect/m-p/7239532/highlight/true#M224691

 

[mattemolo]

Maybe this?

https://community.spotify.com/t5/Android/Choose-between-Google-Cast-and-Spotify-Connect/m-p/7239532/highlight/true#M224691

no, i disabled google cast. The wiim amp appears only as a spotify connect device.

 

[Wiimer]

no, i disabled google cast. The wiim amp appears only as a spotify connect device.

Probably the same thing—I think it's a temporary glitch with Spotify Connect. Can you play normally if you set the sound quality to "Auto" in Spotify app?

J

Post in thread 'WiiM Home App v3.4.3 Update – Dec 12, 2025'

Tuesday at 4:27 AM

After the Spotify update, it stopped playing the song; it would automatically stop. When I pressed play to switch to the next track, it would stop again after six seconds, and there would be no sound.
View attachment ScreenRecording_12-16-2025 20-33-48_1.mp4

• Jimmy

 

[mattemolo]

Probably the same thing—I think it's a temporary glitch with Spotify Connect. Can you play normally if you set the sound quality to "Auto" in Spotify app?

J

Post in thread 'WiiM Home App v3.4.3 Update – Dec 12, 2025'

Tuesday at 4:27 AM

After the Spotify update, it stopped playing the song; it would automatically stop. When I pressed play to switch to the next track, it would stop again after six seconds, and there would be no sound.
View attachment ScreenRecording_12-16-2025 20-33-48_1.mp4

• Jimmy

Yes, if I set any other quality setting other than “lossless” everything works fine

 

[HansD-NL]

It looks like Spotify underestimated how many users would switch to lossless but that is just a hunch on my part.

 

[Allroy]

Same problem here. Lossless no longer possible...

 

[Wiimer]

Same problem here. Lossless no longer possible...

Upon checking just now, it seems the issue has already been resolved. How about your end?

I guess it might happen occasionally for a while..

 

[Aircaida]

I have encountered the same problem. Is there any way to solve it?

 

[Allroy]

Upon checking just now, it seems the issue has already been resolved. How about your end?

I guess it might happen occasionally for a while..

Still the same.... 320 kbit is max.

 

[Wiimer]

Still the same.... 320 kbit is max.

You may need to reboot your phone, or clear the cache (or reinstall) the Spotify app.

I've been playing lossless audio for about five hours without any issues. However, it's possible that problems remain unresolved in some areas.

What a bother...

 

[gianthsiao]

Same here, hope we can get any update soon

 

[Booom]

I've had the same problem with my Marantz PM7000N since yesterday.

 

[Booom]

You may need to reboot your phone, or clear the cache (or reinstall) the Spotify app.

You can save yourself the trouble. It doesn't achieve anything.

 

[Booom]

It looks like Spotify underestimated how many users would switch to lossless but that is just a hunch on my part.

I can't imagine it has anything to do with the number of users, because I can listen to lossless audio via my account on my smartphone and both tablets, just not on the streaming amplifier. In my opinion, the problem is solely with the Connect function. Spotify simply can't manage it, even after years of repeatedly postponing the launch.

 

[mattemolo]

At the moment the problem persists. 320kbps is the max quality. The problem seems to be more on Spotify end. Has anybody tried to contact their support?

 

[Allroy]

Lossless stopped working for connect devices

Plan Premium duo Country Romania Device Marantz, WiiM Operating System My Question or Issue Lossless not available anymore when using spotify connect. Works for iphone and mac, but not on devices. Worked great since launce, stopped working today

community.spotify.com

 

[Booom]

Spotify's statement is a joke. If the problem was resolved four days ago, why has it started happening to me yesterday, and why are complaints still coming in? Does Spotify think people are stupid? I've cancelled my subscription and explained the problem in my cancellation notice.

 

[slartibartfast]

Lossless stopped working for connect devices

Plan Premium duo Country Romania Device Marantz, WiiM Operating System My Question or Issue Lossless not available anymore when using spotify connect. Works for iphone and mac, but not on devices. Worked great since launce, stopped working today

community.spotify.com

So some accounts work, others don't seems to be the latest news.

 

[JAB]

My Grandma told me always: "If you realize you’re riding a dead horse or the wrong one, get off!"