Up until this afternoon the Ultra was working fine, other then Chromecast being very flaky. Then about an hour ago I was listening to a record, with the Line Out connected from my McIntosh preamp to my McIntosh amp, and the sound disappeared. I've been using the Ultra as a remote control for when I have it hooked up like this, with my pre connected through it's Tape Out into the Ultra's Line In, and the Line Out connected to the pre's Tape In. And then I engage the pre's Tape Monitor switch so that I can control volume through the Ultra. Was working fine and then no sound. Played around with different settings, and eventually the sound came back. But then I lost it again. Connected the amp to the Line Out, and still no sound. Going to reboot but this is really disturbing.
Ultra Line Out no sound
- Thread starter saberger1
- Start date
The issue now seems to be that when I go from Line In to another source, say Wi-Fi, and then stop that second source, the app will show that I'm back to Line In if it's being used. But there's still nothing coming from that source even though it's being used. My fix has been to change to another source and then back manually to Line In and the sound comes back.
Yes I'll send a ticket but posting here in case anyone else has noticed a similar issue.
D
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This just happened to me this evening, no sound on line out, checked everything...
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This issue continues sporadically on mine and is really the only hiccup on the Ultra I'm presently experiencing. My "fix" is to switch from line out to another output, and then back again to line out which fixes it. A bit of a hassle but given how well everything is with the Ultra I'm willing to put up with it.
Thank you for the reply. Sadly it didn’t work for me!
Could you try disconnecting the ultra from the power supply for a minute or two and then restoring power and allow the ultra to start again.
When you say Arcam reciever, do you mean amplifier? Just checking
Could you post a picture of the back of your amp/ultra and give me the model no of your arcam gear? as I have arcam gear too.
Thanks
Hi. It’s an avr550 home cinema amplifier. It’s very difficult for me to get a proper view of the back panel to take a pic, but here is a generic pic from online. I’m using the supplied Wiim rca lead from the rca outs of the ultra to the pvr input on the Arcam
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OK I am just going to look it up. Hang tight but I think it may be the input on your amp
I will direct message you in a moment.
ok, thanks. I did contact Arcam before buying the Wiim, and they told me it should work fine.
I'm not proficient with Arcam receivers, but some AVRs support (or require) some "routing" of their inputs. Maybe the stereo direct setting bypasses all this.
As long as you don't feel limited by stereo direct mode, just keep it like that. Or have a closer look at the configuration options on screen (or in the manual).
As long as you don't feel limited by stereo direct mode, just keep it like that. Or have a closer look at the configuration options on screen (or in the manual).
