Ultra reset

[Mr Ee]

I pressed the ultra volume dial to pause the music while I took a call.
Pressed it again when done, and wondered why the music didn't restart.
Then the 'play' symbol in the dial started to flash green. Strange, I thought, it's got ethernet plugged in...

And then it announced, over my speakers, "Factory data has been reset".
Seems like the volume dial got stuck in.

 

[adias]

More than 3 sec… resets.

 

[harkpabst]

Pressing the button for longer than 10 seconds (maybe 15 seconds) should abort the reset. That's e.g. how Lyngdorf do it.

Right now, once you're past that 10 second press, your doomed.

The button sticking is an issue on its own, though.

 

[bever70]

Yeah the button (sticky and scraping) is a bad design. Which is why I never touch it. Had my fair share of factory resets in the past...

 

[TD Turk]

The same thing happened to me. The button must have stuck I guess. Horrible design flaw.

 

[RyanWithWiiM]

You know, I agree that it should either take longer or maybe require some sort of button or device state to trigger. I'll ask the team about this. Maybe we can make some change happen!

Officially, it should be 10 seconds held on the Play button to factory reset.

 

[TD Turk]

Or maybe just a confirmation popup asking if you want to reset the device?

 

[RyanWithWiiM]

Or maybe just a confirmation popup asking if you want to reset the device?

Pop-ups may be tricky since sometimes a factory reset is useful for devices that can't connect to the app. But maybe it could need some sort of hardware confirmation, like a press and hold followed by a double tap. No promises, just thinking out loud.

 

[harkpabst]

I'd like to advertise the "Lyngdorf style" solution once more: Reset when the button has been pressed for 10 seconds, but only if it is not pressed for another 5 seconds.

Advantages:

• Aborting the factory reset takes nothing but keeping the finger on the button
• A sticking button was very unlikely to cause a reset
• Pure hardware interaction
• Should be pretty easy to implement
• Proven industry standard