Unable to update firmware on Wiim Pro

[shorshington]

Has anyone faced an issue where you haven't been able to update the firmware on the Wiim pro? The streamer works but i simply haven't been able to update the firmware.

I changed the DNS to 8.8.8.8. Any suggestions,?

 

[Klipscher]

My understanding is there’s no way to manually update the firmware. WiiM automatically updates firmware in batches. So depending on where you live will decide what batch you are in.

 

[Bismarck]

My understanding is there’s no way to manually update the firmware. WiiM automatically updates firmware in batches. So depending on where you live will decide what batch you are in.

No way to force a firmware update?

 

[Smartplug]

Has anyone faced an issue where you haven't been able to update the firmware on the Wiim pro? The streamer works but i simply haven't been able to update the firmware.

I changed the DNS to 8.8.8.8. Any suggestions,?

What firmware version you have?

 

[shorshington]

My understanding is there’s no way to manually update the firmware. WiiM automatically updates firmware in batches. So depending on where you live will decide what batch you are in.

I keep getting the upgrade alert to update OTA however when i click download, it stays on the download screen, doesn't start to download them eventually says download failed. I have a theory, the server speed is too slow and it keeps dropping.

It's been a week or so this way. I just got the Wiim.

 

[Smartplug]

I keep getting the upgrade alert to update OTA however when i click download, it stays on the download screen, doesn't start to download them eventually says download failed. I have a theory, the server speed is too slow and it keeps dropping.

It's been a week or so this way. I just got the Wiim.

Try to unplug for few minutes and plug back in and see if that helps.

 

[shorshington]

Try to unplug for few minutes and plug back in and see if that helps.

I tried this. Maybe I'll try this again. Thank you

 

[Smartplug]

I tried this. Maybe I'll try this again. Thank you

If that did not help, uninstall wiim app then re install wiim like new set up. If everything else failed, send email to wiim via wiim app.

 

[Pcryan5]

If that did not help, uninstall wiim app then re install wiim like new set up. If everything else failed, send email to wiim via wiim app.

Have you tried a factory reset? (Sorry if I missed this is the thread)

 

[shorshington]

If that did not help, uninstall wiim app then re install wiim like new set up. If everything else failed, send email to wiim via wiim app.

I tried the whole thing again even going through a VPN, no luck. We as in touch with WiiM they haven't been able to help me either. Also my tidal can't be linked

 

[shorshington]

Have you tried a factory reset? (Sorry if I missed this is the thread)

I did, a few times

 

[onlyoneme]

No way to force a firmware update?

You can force OTA check, you can force update if a new one is available for your device, but you cannot make it available if it is not yet available.

 

[onlyoneme]

I did, a few times

Have you ever seen a progress above 0%?

 

[shorshington]

Have you ever seen a progress above 0%?

No i have not. Looks like i can't login to the server to download the update and the server times out. I am not sure

 

[shorshington]

You can force OTA check, you can force update if a new one is available for your device, but you cannot make it available if it is not yet available.

I can see the update, just can't execute it

 

[onlyoneme]

I can see the update, just can't execute it

Any chance it's being blocked by your network infrastructure? Did you try with another internet provider?
There was a case once that FW has been released but no update was possible, but it was a global issue on the Linkplay side.

 

[shorshington]

Any chance it's being blocked by your network infrastructure? Did you try with another internet provider?
There was a case once that FW has been released but no update was possible, but it was a global issue on the Linkplay side.

Never really thought about it, let me try switching the network. I tried by logging in through a VPN, no luck there either

 

[shorshington]

Never really thought about it, let me try switching the network. I tried by logging in through a VPN, no luck there either

Never really thought about it, let me try switching the network. I tried by logging in through a VPN, no luck there either

IT WORKED! Thanks a lot for your suggestion. Really appreciate it)

 

[shorshington]

IT WORKED! Thanks a lot for your suggestion. Really appreciate it)

Any chance it's being blocked by your network infrastructure? Did you try with another internet provider?
There was a case once that FW has been released but no update was possible, but it was a global issue on the Linkplay side.

 

[Bismarck]

You can force OTA check, you can force update if a new one is available for your device, but you cannot make it available if it is not yet available.

@onlyoneme
How can I force OTA check?