Wiim Ultra compatibility with Audio Pro

[mikepauljones]

Hello, hope you are all well.

I recently moved house and looking to update my systems.
I currently have a wired set up in one living room with the Wiim ultra connected to the amp. I’m looking to start a smart set up using Audio Pro devices, A38 floorstanders in other living room and C10s in kitchen and bedrooms. I was under the impression that I will be able to set up a multi room system through the Wiim ultra with these devices but now I’m unsure as I’ve noticed there is specific Wiim - Audio Pro models. Does anyone have any answers on this? There is mixed messages online. I’m hoping that all Audio Pro devices are compatible with the Wiim ultra

 

[Alexandr_2023]

Hello, hope you are all well.

I recently moved house and looking to update my systems.
I currently have a wired set up in one living room with the Wiim ultra connected to the amp. I’m looking to start a smart set up using Audio Pro devices, A38 floorstanders in other living room and C10s in kitchen and bedrooms. I was under the impression that I will be able to set up a multi room system through the Wiim ultra with these devices but now I’m unsure as I’ve noticed there is specific Wiim - Audio Pro models. Does anyone have any answers on this? There is mixed messages online. I’m hoping that all Audio Pro devices are compatible with the Wiim ultra

Yes, I think all Audio Pro devices are compatible with Wiim and are displayed in the Wiim Home App. I use Audio Pro C5 mk2 in the kitchen. The main source is Wiim Pro.

 

[harkpabst]

Hello, hope you are all well.

I recently moved house and looking to update my systems.
I currently have a wired set up in one living room with the Wiim ultra connected to the amp. I’m looking to start a smart set up using Audio Pro devices, A38 floorstanders in other living room and C10s in kitchen and bedrooms. I was under the impression that I will be able to set up a multi room system through the Wiim ultra with these devices but now I’m unsure as I’ve noticed there is specific Wiim - Audio Pro models. Does anyone have any answers on this? There is mixed messages online. I’m hoping that all Audio Pro devices are compatible with the Wiim ultra

If I remember correctly, @conn is running an extended multi-room setup consisting of WiiM and Audio Pro devices.

It's probably fair to note that neither Audio Pro nor WiiM will guarantee interoperability in case anything goes wrong. However, as long as Audio Pro uses Linkplay modules your chances are probably very good.

 

[mikepauljones]

Yes, I think all Audio Pro devices are compatible with Wiim and are displayed in the Wiim Home App. I use Audio Pro C5 mk2 in the kitchen. The main source is Wiim Pro.

Thank you for your response. Is your C5 mk2 Wiim editions of the speaker or just standard Audio Pro versions? Also can you see the A38 and C20 models listed on your Wiim app? Cheers

 

[conn]

So I finally have things running to my expectations for the most part after about 5 months of tinkering around between different speakers, configurations, (miserable Airplay & Chromecast)...

My setup now consists of 6 Audio Pro Speakers, 3 WiiM edition and 3 Non WiiM edition, a Wiim Pro plus & a WiiM ultra.

They all show up together in each app, either the WiiM app or the Audio Pro app. What does not show up is the non-WiiM edition speakers in the WiiM app when trying to create persistent groups. Not sure why and it's a bummer but whatever.

They all play together except for a recent issue that caused a linking problem. In my experience it took several tries to get them all linked together to play music at the same time. Per WiiM support the WiiM device needs to be the master device, which I was very aware, but the linking problem was still was happening. (see link below)

https://imgur.com/fLDIeQW

WiiM support told me it was a firmware update needed for my audio pro C3’s but the problem was noticeable prior to me adding the C3’s.

Regardless, they all play fine together once they get linked but I’m not 100% sure the problem is resolved yet, I’ll have to play around more this weekend to confirm.

I do feel that since these guys decided to hop in bed together that they need to support these speakers 100% and cant get upset with customers expecting both brands to work together regardless of the WiiM, Non WiiM edition thing.

I’d also add that while I do like my Audio Pro speakers, they seriously lack in customer support, their app is very weak, and they don’t seem to take much interest in their products (incorrect product details on Amazon, etc...). Maybe they sell better overseas and could care less, who knows… This is just my personal opinion as a customer, not intended to bash the brand…

 

[Burnside]

I think it’s probably been mentioned before that the audio speakers are based on Linkplay modules similar to those in WiiM products. I expect Audio Pro licensed the original firmware and app from Linkplay and either do ongoing updates in house or contract Linkplay to update them - it seems that perhaps that they either lack the in house expertise or the contract costs them too much to keep in step with WiiM updates.

For the WiiM Edition speakers, I guess WiiM entered into some commercial agreement with Audio Pro to use their speaker hardware and have updated the WiiM app and firmware accordingly. With the upcoming release of the WiiM Sound, I can see the WiiM Edition speakers unfortunately being one-offs and not being promoted in the future, although I would hope WiiM would be true to their customer base and at least maintain the firmware.

 

[DazzAPW]

So I finally have things running to my expectations for the most part after about 5 months of tinkering around between different speakers, configurations, (miserable Airplay & Chromecast)...

My setup now consists of 6 Audio Pro Speakers, 3 WiiM edition and 3 Non WiiM edition, a Wiim Pro plus & a WiiM ultra.

They all show up together in each app, either the WiiM app or the Audio Pro app. What does not show up is the non-WiiM edition speakers in the WiiM app when trying to create persistent groups. Not sure why and it's a bummer but whatever.

They all play together except for a recent issue that caused a linking problem. In my experience it took several tries to get them all linked together to play music at the same time. Per WiiM support the WiiM device needs to be the master device, which I was very aware, but the linking problem was still was happening. (see link below)

https://imgur.com/fLDIeQW

WiiM support told me it was a firmware update needed for my audio pro C3’s but the problem was noticeable prior to me adding the C3’s.

Regardless, they all play fine together once they get linked but I’m not 100% sure the problem is resolved yet, I’ll have to play around more this weekend to confirm.

I do feel that since these guys decided to hop in bed together that they need to support these speakers 100% and cant get upset with customers expecting both brands to work together regardless of the WiiM, Non WiiM edition thing.

I’d also add that while I do like my Audio Pro speakers, they seriously lack in customer support, their app is very weak, and they don’t seem to take much interest in their products (incorrect product details on Amazon, etc...). Maybe they sell better overseas and could care less, who knows… This is just my personal opinion as a customer, not intended to bash the brand…

Thank you for your response. Is your C5 mk2 Wiim editions of the speaker or just standard Audio Pro versions? Also can you see the A38 and C20 models listed on your Wiim app? Cheers

My experience has been totally frustrating...
I have 2 x A10 mk11 (said Wiim edition on the box) as a stereo pair and 1 x C20 (same - Wiim edition) and Wiim Ultra..
I can get all speakers working together in a group, with a sub running off the Wiim Ultra.. Works great when it works!

Big problem is keeping the groups persistent... It all falls apart the next day..
I've tried resetting, different app versions, online questions, support line, and can't get these speakers (that are supposed to be compatible) to stick together..
It seems the various versions of Audio Pro speakers over the years keep moving the goal post regarding their models and full compatibility. Big question on the availability of "Persistent Groups" , which doesn't come up on my app.

I got rid of Sonos due to their software issues, now might need to do the same with Audio Pro and Wiim.
Any help on the subject appreciated..

 

[Mr Ee]

Welcome.

Just to confirm, you wrote C20
afaik, the only Wiim Edition audio pros are the A10 and C10.
I've had no issues keeping a C10 wiim edition in a wiim group.

Is your group an actual persistent group?
i.e. in the Wiim app, did you use the Groups button at the top right of the Devices screen to create a group?

 

[conn]

My experience has been totally frustrating...
I have 2 x A10 mk11 (said Wiim edition on the box) as a stereo pair and 1 x C20 (same - Wiim edition) and Wiim Ultra..
I can get all speakers working together in a group, with a sub running off the Wiim Ultra.. Works great when it works!

Big problem is keeping the groups persistent... It all falls apart the next day..
I've tried resetting, different app versions, online questions, support line, and can't get these speakers (that are supposed to be compatible) to stick together..
It seems the various versions of Audio Pro speakers over the years keep moving the goal post regarding their models and full compatibility. Big question on the availability of "Persistent Groups" , which doesn't come up on my app.

I got rid of Sonos due to their software issues, now might need to do the same with Audio Pro and Wiim.
Any help on the subject appreciated..

I personally have given up on any "persistent grouping" or advanced group settings with WiiM speakers (example: creating a permanent left/right pair of Pro WiiM Edition A10 MKII's that behave and appear as ONE unit). Maybe it works better now, i'm not sure, I just use my WiiM Ultra with a powered L/R speaker (Audioengine HD3's) and sub now.

I don't think WiiM handles group behaviour or zone management properly (https://forum.wiimhome.com/threads/...o-automatically-ungroup-if-they-need-to.9499/). I suspect I'm in the minority as my main interest is actually "Multiroom audio" management...

With that being said, I've gotten used to just creating a "speaker group" on the fly that includes the speakers or "rooms" I want to play and it always works. I don't think the issue is a WiiM software issue, they just lack intelligent speaker group management. There's really no advanced features in they way of controlling speaker zone/groups/rooms/permanent stereo pairs...

I also think things get lost in translation or are interpreted differently on this forum, not a big deal but it is what it is....

>>>>>A persistent group in multi-room audio is a pre-defined, saved configuration of two or more speakers that function as a single, consistent playback unit. Unlike temporary groups that dissolve when playback stops, a persistent group remains active in the system's interface, allowing users to select one zone (e.g., "Downstairs") rather than manually grouping individual speakers every time they want to listen.<<<<<

A persistent group in multi-room audio is a pre-defined, saved configuration of two or more speakers that function as a single, consistent playback unit. <----Example: Left and right PAIR of WiiM Edition A10 MKII's, show as ONE speaker with ONE volume slider and never break apart.... Or, "Family Room" which has two different speakers in this room and I always want them to play together if I choose a speaker group called "Family Room" They can still remain individual also.

"Unlike temporary groups that dissolve when playback stops" <--- Example: If I select 4 speakers or "rooms" and play these together for a few hours and then stop, they should "ungroup" after a certain amount of time and every speaker should be individual again and ready for me to group next time. This is why it's called a temporary group...