Wiim Ultra getting hot and power draw / stand-by

[Esque]

I have an Ultra for about a month now. Very feature packed and good value for money. However, Its getting hot. Also without a power button it seems to be running 24/7, even with auto standby engaged. Is this normal for the Ultra?

Have yet to measure the power draw, but it seems like the unit won't go into a real stand-by. As the heat coming from the unit seems to be 24/7.

 

[Ronnie D]

Is this normal for the Ultra?

Yes, that's normal. Between 5-6 watts on or off. You could use a smartplug as many members do if it's an issue.

However, Its getting hot

How hot?
You could power cycle your ultra. Unplug the Ultra for a couple of mins and plug back in again and see if that makes a difference

 

[Esque]

Yes, that's normal. Between 5-6 watts on or off. You could use a smartplug as many members do if it's an issue.

That's quite allot for "stand-by" Tbh.

You could power cycle your ultra. Unplug the Ultra for a couple of mins and plug back in again and see if that makes a difference

Done that, no difference.

How hot?

I can't find my laser heat gun, but it's hot to the touch. Way more heat than I'd anticipated for on a streamer. for reference, it's getting as hot as a 10 year MacBook on full blast.

 

[slartibartfast]

Yes, that's normal. Between 5-6 watts on or off. You could use a smartplug as many members do if it's an issue.

How hot?
You could power cycle your ultra. Unplug the Ultra for a couple of mins and plug back in again and see if that makes a difference

WiiM used to say it was less than 2W but that info has been removed. The Amp is only 3W.

Post in thread 'Energy Consumption'

Nov 18, 2024

Device Model	Standby Mode Power Consumption (W)
WiiM Mini	0.94
WiiM Pro	1.67
WiiM Pro Plus	2.92
WiiM Amp	3.4
WiiM Amp Pro	6
WiiM Ultra	Less than 2

My TP-Link Tapo P110 says that the Amp Pro draws 2 to 3 W in standby and around 11 W in operation (room volume level).

How loud is room volume? my current WiiM amp spends most it's life at about 45%

• cooky560

 

[Ronnie D]

Way more heat than I'd anticipated for on a streamer.

Have you raised at ticket under more/feedback in the wiim home app? They will be able to look at your device logs

 

[QuarryHunslet]

I can't find my laser heat gun, but it's hot to the touch. Way more heat than I'd anticipated for on a streamer. for reference, it's getting as hot as a 10 year MacBook on full blast.

Without an actual temperature reading, we can't advise whether your Ultra is hotter than you would expect.
Mine is currently just over 30℃ after a couple of hours use, and that is barely warm to the touch.

 

[slipthru]

Mine is cold to the touch, but it has been in standby mode for a while now.

How warm is the room it is in as that may be contributing to how warm it is.

 

[Burgo]

My Ultra has been on all day and is 37.7c. Rom temperature next to it is 31.8c.

 

[adias]

I suspect that these posts regarding ‘hot’ device temperatures are concerns expressed by some but lack substance. It’s perfectly normal for a piece of electronics like the WiiM Ultra or Amp Pro or Amp Ultra to feel quite warm - and by that I mean noticeably warm than normal body temperature.

 

[QuarryHunslet]

I suspect that these posts regarding ‘hot’ device temperatures are concerns expressed by some but lack substance. It’s perfectly normal for a piece of electronics like the WiiM Ultra or Amp Pro or Amp Ultra to feel quite warm - and by that I mean noticeably warm than normal body temperature.

Most of these posters seem reluctant, or unable to provide actual temperatures of the item, and also the ambient room temperature, so without such information we don't know if their idea of 'hot' is actually hot, or just luke warm.

 

[slartibartfast]

Most of these posters seem reluctant, or unable to provide actual temperatures of the item, and also the ambient room temperature, so without such information we don't know if their idea of 'hot' is actually hot, or just luke warm.

They should be able to access the CPU and tmp102 temperature though.

 

[QuarryHunslet]

They should be able to access the CPU and tmp102 temperature though.

That information isn't available for the Ultra, but is available for the various Amps.
Here's the information for my Amp "temperature_cpu": "39", "temperature_tmp102": "-998"
The tmp102 figure is rather odd.

 

[QuarryHunslet]

That information isn't available for the Ultra, but is available for the various Amps.
Here's the information for my Amp "temperature_cpu": "39", "temperature_tmp102": "-998"
The tmp102 figure is rather odd.

I have just rebooted my Amp, and the temperature readings look better now.
"temperature_cpu": "40", "temperature_tmp102": "36"

 

[Wiimer]

"temperature_tmp102": "-998"
The tmp102 figure is rather odd.

That is an error that occurs during standby. If you play music, the temperature should display normally.

 

[QuarryHunslet]

That is an error that occurs during standby. If you play music, the temperature should display normally.

That makes sense because I have just checked it again, and it has gone back to "-998".
Is that something that you have noticed with your Amp, as I don't remember reading about this on the forum.

 

[Wiimer]

That makes sense because I have just checked it again, and it has gone back to "-998".
Is that something that you have noticed with your Amp, as I don't remember reading about this on the forum.

Yes, I get the same error with my Amp. However, I have not seen this with Amp Ultra and Amp Pro.

 

[QuarryHunslet]

Yes, I get the same error with my Amp. However, I have not seen this with Amp Ultra and Amp Pro.

That's good to know it's not just mine.

 

[slartibartfast]

That information isn't available for the Ultra, but is available for the various Amps.
Here's the information for my Amp "temperature_cpu": "39", "temperature_tmp102": "-998"
The tmp102 figure is rather odd.

That -998 means the amp is in standby and the power amp circuit is off

 

[Wiimer]

That -998 means the amp is in standby and the power amp circuit is off

I did not know. Thank you

 

[slartibartfast]

That information isn't available for the Ultra, but is available for the various Amps.
Here's the information for my Amp "temperature_cpu": "39", "temperature_tmp102": "-998"
The tmp102 figure is rather odd.

Strange that it isn't available for the Ultra. Isn't there a status page at all?