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WiiM Support replied to the thread Strange new issue with album covers.Hi Vignus, Please send us a feedback ticket so we can troubleshoot this quickly. Thank you again for your continued patience and support! -
WiiM Support replied to the thread Firmware regression testing.Hi Team, We'll do this immediately.
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@WiiM Support could just add the latest firmware to the list of beta tests, available from the WiiM Home App.
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WiiM Support replied to the thread Custom Preset Names Not Showing on Ultra.Hi Krabin, team Please send us a feedback ticket using the WiiM Home App. Our team will look at this issue immediately. Thank you for...
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WiiM Support replied to the thread Introducing WiiM Sub Pro: Experience Bass Like Never Before.Hi Steve, Your understanding is correct. Thank you!
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WiiM Support replied to the thread Introducing WiiM Sub Pro: Experience Bass Like Never Before.Hi RyanWithWiiM, Team The Sub Pro features its own PEQ and Room Correction, independent of the main speaker it's paired with. The UI...
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WiiM Support replied to the thread Firmware regression testing.Hi jamster, We're sorry for the inconvenience. Please send us a feedback ticket so we can troubleshoot these two issues for you...
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WiiM Support replied to the thread WiiM Sub Pro is Now Available on Amazon US.Hi Burnside, Yes, your assumption is correct—the resolution will remain unchanged and will not be reduced to 16-bit/48kHz. Thanks for...
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WiiM Support replied to the thread WiiM Sub Pro is Now Available on Amazon US.Hi dtc, Thanks again for your great suggestion. We'll modify our product spec. to add the RMS power.
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WiiM Support replied to the thread WiiM Sub Pro is Now Available on Amazon US.Hi dtc, team The Sub Pro can work at 250W power continuously, thus RMS, not the peak power, which cannot be sustained for a long time...
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WiiM Support replied to the thread Possibility to apply both (room correction) PEQ and GEQ.Hi Kapeed1, Team This feature will be released in the next couple of weeks and is now in the final stage of our QA. Please stay tuned...
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WiiM Support replied to the thread WiiM Amp Firmware v5.0.723459 Update - Jul 17, 2025.Hi whisen, Sorry for the inconvenience caused. Please go to your "Device setting" > "Audio Input" > Turn off the "Auto-sensing of...
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WiiM Support replied to the thread WiiM Ultra Firmware v5.2.723250 Update - Jul 15, 2025.Hi dominikz, team The HS/LS/HP/LP filter visualizations are known issues. Our team is fixing it now. We should release the first...
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WiiM Support replied to the thread What is a true smart preset?.Hi Wiimer, Thank you very much for your insightful suggestions. Our team will discuss and incorporate these brilliant ideas into our...
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WiiM Support reacted to Wiimer's post in the thread WiiM Home App v3.2.6 Update – Jul 10, 2025 with
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Hi @WiiM Team, @WiiM Support, I'm asked about Instant Access. When playing a station on Amazon music, this feature does not work. (It...
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