Recent content by jsluk

  1. J

    Wiim Pro+ SPDIF input spring operated cover broke

    Thanks. How do you raise a ticket with WiiM? Did you go directly to their web site?
  2. J

    Wiim Pro+ SPDIF input spring operated cover broke

    Thanks I did buy from Amazon. I tried through Amazon to contact WiiM directly with the messaging app but it is not working properly. Is there another way to contact the vendor?
  3. J

    Wiim Pro+ SPDIF input spring operated cover broke

    I bought this through Amazon. Try to contact the vendor. Type out my questions on the messaging app but it would not let me hit the return and send button. That particular button was grey out. Is there any other way to contact the vendor?
  4. J

    Wiim Pro+ SPDIF input spring operated cover broke

    Hi all, I searched first before posting this issue. I have the Pro Plus since Nov. 2023. I output sound from my TV to the WiiM's SPDIF "in" port. Just noticed that the cable no longer stays locked in place like when it was new. On further inspection, the spring operated mechanism broke off...
  5. J

    WiiM Pro Plus line out to Face Audio Pro amp - Weak Sound

    Thank you. You all are a wealth of knowlege:cool:
  6. J

    WiiM Pro Plus line out to Face Audio Pro amp - Weak Sound

    Hehe! I like your humor. How do you do the box thing quoting me from my earlier responses?
  7. J

    WiiM Pro Plus line out to Face Audio Pro amp - Weak Sound

    Thanks Wiimer and Mr Ee for your suggestions. Currently, I have a rather low quality RCA to XLR patch cables from my AV receiver's RCA pre-out to the XLR in for the pro amp. One for each stereo channel. So the concept works but since I need more of these type of cables, I will buy some higher...
  8. J

    WiiM Pro Plus line out to Face Audio Pro amp - Weak Sound

    Wiimer. Thanks for the lead on the above converter switch. Do you have any experience with this Douk passive preamp? I am curious if it would introduce excess noise to the signal coming out of the WiiM? Also, thanks so much regarding the volume trim adjustment. It sure help more regarding...
  9. J

    WiiM Pro Plus line out to Face Audio Pro amp - Weak Sound

    Thanks Wiimer for your guidance. I always wondered what the volume trim stood for. Never used it but will adjust up to see if it makes a difference. My RX-V775 has both pure direct and straight mode. I tried both but my ears are not good enough to tell the difference. I have really crappy...
  10. J

    WiiM Pro Plus line out to Face Audio Pro amp - Weak Sound

    I agree with checking the manual and not coming up with very much. It was pretty generic when I got the receiver many years ago. You have a lot of really high end gear. I will check into the Douk Audio unit. Thanks.
  11. J

    WiiM Pro Plus line out to Face Audio Pro amp - Weak Sound

    Thanks Mr Ee. I tend to agree with your prognosis. I wonder how I could get into the Yamaha AV receiver to see if I could adjust the output. I don't know enough about this stuff to proceed. I guess that I could follow your lead and search for another pre-amp / booster before connecting to...
  12. J

    WiiM Pro Plus line out to Face Audio Pro amp - Weak Sound

    joffy1780, thanks for the instructions. I checked and I have 2V RMS line out and limit fixed at 100%. The loudness is good now but it should be a lot more given that I have like 650 Watts RMS into 8 ohms (input sensitivity of 0.775 Volts). I don't think it is the WiiM but that my balanced pro...
  13. J

    WiiM Pro Plus line out to Face Audio Pro amp - Weak Sound

    Make sure your line out level is set to 2v and you have either fixed volume set or if using the WiiM to control volume, make sure you haven't set your volume limit too low, as if you set the volume limit at 70% Thanks for the suggestions. How do I checked output level at 2V and the volume...
  14. J

    WiiM Pro Plus line out to Face Audio Pro amp - Weak Sound

    Hi all, Newbie got a lot of questions. I just received my WiiM Pro+ yesterday and set it up per the instructions. Currently have it connected to my Yamaha RXV-775 AV Receiver's pre-outs then to the Face Audio F1200TS pro amp. Watching TV with the SPDIF input, the sound appears rather low and...
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