So this may be a question for Amazon, but I thought I would ask here as well. How do I turn off explicit lyric filtering on the Wiim products when using the Alexa interface on the voice remote? My daughter is unable to request songs using the voice remote that have an explicit rating(not always a bad thing but I would like to be able to turn it off on certain devices). The weird thing is this does not happen on any other Alexa devices in the house, only the Wiim devices (all three of them). Alexa (through the Wiim) says "I am sorry but I can't do that because this device isn't supported for kids". Again, probably a question for Amazon, but if anyone has run into this and found a way to control it I would love to know. Thanks!
Hi
I'm not sure if this will solve the problem, but please try it first.
[Alexa app] -> Settings -> Music and Podcast -> Block content containing inappropriate expressions -> Disabled
(Disable for both you and your family)
[Amazon Music app] -> Settings -> Inappropriate Expression Filter -> Disabled
# Section names are automatically translated from Japanese. The names may differ in your country's app.
Hello,
Thank you for the reply. I have disabled content filtering for all family profiles in both the Alexa and Amazon Music Apps. Everywhere I have been able to find a setting including the Amazon Kids dashboard app. This is the only reason I thought about posting it here. It is only on Wiim devices that the filter seems to still be active. I have tried logging out and back into Alexa in the Wiim app for all the devices as well...
Thank you for the reply. I have disabled content filtering for all family profiles in both the Alexa and Amazon Music Apps. Everywhere I have been able to find a setting including the Amazon Kids dashboard app. This is the only reason I thought about posting it here. It is only on Wiim devices that the filter seems to still be active. I have tried logging out and back into Alexa in the Wiim app for all the devices as well...
Could you please press the microphone button on your WiiM Remote and say, "Please unblock inappropriate content"
If Alexa responds with, "I'm allowing the blocking of songs containing inappropriate language," I guess parental controls are still enabled in the Alexa app.
As voice control works without issue on my WiiM, I don't think there are any restrictions from the WiiM device itself.
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