Amazon music

[Wawmd]

Amazon music when played directly though WiiM app goes silent after about 20 seconds although still showing it’s playing. I thought it was a device issue (WiiM mini) and used a different device. Same thing. Then maybe a router issue. No improvement. Then it happened at my office with a completely different WiFi router. Seems like an issue with the latest firmware rollout. Any ideas?

 

[Burnside]

As said in the Facebook group, given you’ve gone thru most of the basic troubleshooting steps, best submitting a ticket to WiiM thru the feedback section in the WiiM Home app so they can inspect your device logs for evidence as to the root cause,

 

[Skull]

Just tried several tracks on my ultra no problem playing hd or ultra hd tracks

 

[Wawmd]

Just tried several tracks on my ultra no problem playing hd or ultra hd tracks

I have a mini but thanks.

 

[Skull]

I have a mini but thanks.

Also tried my mini still not getting any issues

 

[Skull]

I have had similar issues with music services playing 20 seconds of a track and stopping or skipping usually when I am not subscribed or the app thinks I’m not
Signing out and in again usually fixed it but guessing you have done that submitting a ticket is the way to go, they recently fixed an odd issue I was having with Qobuz cutting the last 20 seconds off the end
Good luck getting the problem sorted

 

[slartibartfast]

I have a mini but thanks.

You did say you tried a different device with the same result. What was the other device?