Black Linkplay Screen

[photozetetic]

My WiiM amp linked successfully to my phone.
When I try to link to HP Omen laptop however, an issue arises.
I've downloaded WiiM Home for windows, installed it, but
when I attempt to open, the home screen appears briefly
and is immediately replaced by an unresponsive black screen with:

"Linkplay
Enjoy your audio content easily
Please make sure your WiFi network is same as your device"

There is a tiny "?" on the screen which takes me to a notepad log file.
Any idea what is happening?

 

[photozetetic]

I should add that all devices are connected to the same WiFi.

 

[WiiM Team]

Hi, if you haven't already, please submit this issue through the app and provide some reference pictures to describe the issue.

Best,
WiiM Team

 

[NotSure]

This is exactly what I'm experiencing. I had to do a system restore on my Windows 10 pc and reinstalled the WIIM app. I can't setup my WIIM Mini.

 

[harkpabst]

I can't setup my WIIM Mini.

You should be using the iOS or Android version of WiiM Home to set up your WiiM Mini, not the beta version of the Windows app, I think.

 

[NotSure]

I've been using the app for a few months with no problem. I'll try it on my android tablet. I'll let you know.