Can't change DAC filter type, menu unavaible

[devshin]

I just upgraded to WiiM Pro Plus and after configuration I can't change DAC filter type on Line Out. The menu is disabled and when I click on it only a few dots appear and nothing happens.

I tried Wiim reboot, unplugged it, deleted the Wiim Home app data, nothing helps.

 

[onlyoneme]

It's a bug in Android app.

 

[devshin]

Any way to cope with this or wait for new version?

 

[onlyoneme]

Sideload an older version or use iOS one if possible.

 

[gwi42]

Yep it was working fine and now the window showing all the filter types doesn't open.

 

[gwi42]

Yep it was working fine and now the window showing all the filter types doesn't open. Also I found that Mono was selected. Check yours. This WIIM app is so buggy it's most likely from their 10/07 update that just reached us 9n the last few days. I guess they don't have a quality assurance team to test. Maybe they use us to save money.

 

[MarkS]

I'm experiencing the same issue with the latest version of the Android app. Hopefully this gets fixed soon.

 

[Mrz7kN]

There is another thread on this topic here:

Digital Filter dropdown not working on latest Android app v 2.6.4.231010.744a2

Following a query on the WiiM Fan facebook page, it looks like the Digital Filter dropdown for the WiiM Pro Plus analogue Audio Output setting isn't working. I've raised a ticket but I suggest you don't upload to this latest version on Android if that's a function you're looking to use in the...

forum.wiimhome.com

 

[WiimNoob]

I experienced same but i also raised a ticket and included app version and greyed out menu item. WIIM was kind enough to respond supplying a beta i believe to address this issue. Raise a tech support ticket. It couldnt hurt.

 

[Brantome]

I experienced same but i also raised a ticket and included app version and greyed out menu item. WIIM was kind enough to respond supplying a beta i believe to address this issue. Raise a tech support ticket. It couldnt hurt.

A beta app? It still works for the ios app so I don’t think it’s a firmware issue, it’s just the latest android app that has the issue for me

 

[MarkS]

I experienced same but i also raised a ticket and included app version and greyed out menu item. WIIM was kind enough to respond supplying a beta i believe to address this issue. Raise a tech support ticket. It couldnt hurt.

I have raised at ticket. Thank you.

 

[WiimNoob]

A beta app? It still works for the ios app so I don’t think it’s a firmware issue, it’s just the latest android app that has the issue for me

Android app. I am now running this version on the phone. For the pro plus it works now.

 

[Brantome]

New android app v2.6.5.2310169 released with a fix for this

 

[Jorge Martín]

I just upgraded to WiiM Pro Plus and after configuration I can't change DAC filter type on Line Out. The menu is disabled and when I click on it only a few dots appear and nothing happens.

I tried Wiim reboot, unplugged it, deleted the Wiim Home app data, nothing helps.

Hi. I bought a wiim pro plus 2 weeks ago. I choose my prefered filter, the super slow one (with my Motorola android 12 cellphone) and then it changes itself to sharp....(the first one in the list). If I don't close the app completely, I mean, its window working on background, it happens less often. It's annoying anyway. Does it happen to you¿?? Thank u

 

[Brantome]

Hi. I bought a wiim pro plus 2 weeks ago. I choose my prefered filter, the super slow one (with my Motorola android 12 cellphone) and then it changes itself to sharp....(the first one in the list). If I don't close the app completely, I mean, its window working on background, it happens less often. It's annoying anyway. Does it happen to you¿?? Thank u

Hi, this is probably the fourth or fifth time you’ve posted this comment in one shape or another, now in a very old thread. Please constrain yourself to one main thread and await a response from WiiM to your ticket. Thanks.

 

[Jorge Martín]

Hi, this is probably the fourth or fifth time you’ve posted this comment in one shape or another, now in a very old thread. Please constrain yourself to one main thread and await a response from WiiM to your ticket. Thanks.

Ok boss..lol. maybe I need to talk by whatsapp with someone out of this forum.
I didn't know I have a boss moderator here. I just bough an small machine and I want to talk with real people. Thank you for your advice.

 

[WiiM Support]

Hi. I bought a wiim pro plus 2 weeks ago. I choose my prefered filter, the super slow one (with my Motorola android 12 cellphone) and then it changes itself to sharp....(the first one in the list). If I don't close the app completely, I mean, its window working on background, it happens less often. It's annoying anyway. Does it happen to you¿?? Thank u

Hi Jorge,

Please send us a feedback ticket from the WiiM Home App and let me know your ticket #. Our team will help to look at your log and resolve it for you shortly. Thank you for your assistance and patience!

 

[Jorge Martín]

Thank u for your quick answer. I have already sent you a message from "send us feedback" topic in the wiim home app menu. I guess is that a ticket?? You sent me an email with a link with a new download app version. I installed it but the issue still remains. I guess it's a software issue and not a hardware problem.

 

[Jorge Martín]

Hi Jorge,

Please send us a feedback ticket from the WiiM Home App and let me know your ticket #. Our team will help to look at your log and resolve it for you shortly. Thank you for your assistance and patience!

It's fixed!! with a new app firmware I downloaded from playstore, 2 days ago. Thank u!!
This one: