I can't find wiim ultra in spotify app.

[ULTRA PAPA]

ios 18.3.1
spotify 9.0.18
wiim home latest version

Prior to the iOS update, Wiim Ultra device switching was successful in the Spotify app.
I can't find the device in the soptify app after updating the ios.
Only connecting comes out.

You can connect to the device through the wiim home app.
When connected, it comes out of the spotify app and can be operated,
I have to do that again next time.

I don't know if it's a problem with ios, wiim home, or spotify app.

I also tried to initialize the wiim ultra device.

 

[Wiimer]

ios 18.3.1
spotify 9.0.18
wiim home latest version

Prior to the iOS update, Wiim Ultra device switching was successful in the Spotify app.
I can't find the device in the soptify app after updating the ios.
Only connecting comes out.

You can connect to the device through the wiim home app.
When connected, it comes out of the spotify app and can be operated,
I have to do that again next time.

I don't know if it's a problem with ios, wiim home, or spotify app.

I also tried to initialize the wiim ultra device.

Yes, I'm having the same problem with my Android phone from the other day. In my case, the Ultra connects fine, but all other WiiM devices do not.

I'm thinking it's probably a bug in the Spotify app, but I'd recommend submitting a ticket through the feedback section of the WiiM app.

 

[Burnside]

What do you mean by connecting via the WiiM home app? From my recollection, all that does is open the Spotify app from where you still need to connect to your WiiM just as if you’d opened the Spotify app itself.

When you have the issue, you should raise a ticket to WiiM via the more/feedback section in the WiiM home app so they can inspect your logs for clues.

 

[ULTRA PAPA]

예, 요전날 Android 휴대전화에서 동일한 문제가 발생했습니다. 제 경우에는 Ultra가 잘 연결되지만 다른 모든 WiiM 장치는 그렇지 않습니다.

Spotify 앱의 버그일 수 있다고 생각하지만 WiiM 앱의 피드백 섹션을 통해 티켓을 제출하는 것이 좋습니다.

I doubt the ios and spotify apps.

 

[ULTRA PAPA]

WiiM 홈 앱을 통해 연결한다는 것은 무엇을 의미합니까? 내 기억에 따르면, Spotify 앱 자체를 연 것처럼 WiiM에 연결해야 하는 위치에서 Spotify 앱을 열기만 하면 됩니다.

문제가 있는 경우 WiiM 홈 앱의 더보기/피드백 섹션을 통해 WiiM에 티켓을 제출하여 로그를 검사하여 단서를 찾을 수 있도록 해야 합니다.

I connected to wiim ultra with spotify alone
It doesn't work after an iOS update.
So the same network is showing a spotify list with wiim home,
When I run the spotify app again, it's shown mirrored in wiim home
That's when it connects.

soptify alone has wiim ultra on the list of connections
I can't connect. I just keep loading.

 

[Wiimer]

What do you mean by connecting via the WiiM home app? From my recollection, all that does is open the Spotify app from where you still need to connect to your WiiM just as if you’d opened the Spotify app itself.

When you have the issue, you should raise a ticket to WiiM via the more/feedback section in the WiiM home app so they can inspect your logs for clues.

In my case, when I connect to Pro via the Spotify app, it says "connecting" and does not complete the connection. However, when I open WHA, Spotify appears on the Now playing screen. When I press the play button, Spotify plays normally. But the connection is still not completed in the Spotify app. This is very strange .

Note that the connection to persistent groups and Echo devices is fine. Maybe it has something to do with persistent groups .

 

[hgo58]

I find the same kind of behavior with latest version of Spotify (9.0.18.604) on Android and connections to WiiM Groups.

Connection to a single WiiM device is ok.
The WiiM Groups are sometimes shown in the Spotify Connect list, sometimes not. The connection to a WiiM Group do however never succeed.

Edit: With Tidal app the WiiM Groups are not showing at all.

 

[Wiimer]

I find the same kind of behavior with latest version of Spotify (9.0.18.604) on Android and connections to WiiM Groups.

Connection to a single WiiM device is ok.
The WiiM Groups are sometimes shown in the Spotify Connect list, sometimes not. The connection to a WiiM Group do however never succeed.

The symptoms seem to be exactly the opposite of mine. wonder..

Edit: With Tidal app the WiiM Groups are not showing at all.

I remember that Spotify was the only one that showed persistent groups.

 

[hgo58]

The symptoms seem to be exactly the opposite of mine. wonder..

Yes. Strange. It seems quite unstable.

I remember that Spotify was the only one that showed persistent groups.

Ok. I don't use Tidal app, only play Tidal via WHA, so not checking before. Shouldn't WiiM Groups show in the Tidal Connect list?

I will conclude that the Spotify Connect is very unstable. I just tried to connect to my Ultra from Spotify app and then change to Group play. That disconnected the Spotify app but WiiM kept playing to the Group.

 

[CanaryWiimer]

I have a similar problem. Spotify syncs vía 5G connection but if you try to Connect vía wifi fails. I tried everything. The only way was dismount actual apk of Spotify in my android phone and install the 9.0.16 version

 

[Wiimer]

I received a reply from the team.

It may be an issue with the Spotify app and has been reported to Spotify.

 

[Wiimer]

Postscript.
I received this from the team again, which seems to have something to do with Chromecast, but I'm not sure...(Reset has not been tried yet.)

"You can use Chromecast from the Spotify App to connect your WiiM device.
We’ve noticed that Spotify Connect works fine when Chromecast is disabled. Please try performing a factory reset on the WiiM device, then reconnect it to WiFi without enabling Chromecast. "

 

[Burnside]

Postscript.
I received this from the team again, which seems to have something to do with Chromecast, but I'm not sure...(Reset has not been tried yet.)

"You can use Chromecast from the Spotify App to connect your WiiM device.
We’ve noticed that Spotify Connect works fine when Chromecast is disabled. Please try performing a factory reset on the WiiM device, then reconnect it to WiFi without enabling Chromecast. "

That makes it sound like a WiiM issue, no? And wouldn’t resetting kill all your presets etc? A better solution is surely needed.

 

[Wiimer]

That makes it sound like a WiiM issue, no? And wouldn’t resetting kill all your presets etc? A better solution is surely needed.

Yes, it is. And Chromecast will not work. Maybe it's a temporary compromise, but I am not sure..

 

[uyan]

Hi guys

Same issue here. Since the Spotify update 9.0.18.604 (10.02.2025), I see my Wiim Amp in Spotify App but I can't connect to send music, annoying ! From my experience, I think the issue comes from Spotify. Hope they will publish a new update

It's always the same story with Spotify. They publish an update, everything is down. In the past, I had a Chromecast Audio, they published an update and it was impossible to listen music.

 

[Wiimer]

Since Spotify can connect to my Mini, it seems certain that Chromecast is involved.

 

[g.gavin99]

I can confirm that I no longer am able to use Spotify connect on Android using wiim ultra. I have to change to Google cast for audio output to work.

 

[g.gavin99]

Downgrade to and everything is working.

version 9.0.16.572
com.spotify.music

 

[Wiimer]

According to an update from the team, this is an issue that Spotify needs to resolve. (As they first said.)

 

[brianlmerritt]

I will experiment, but can confirm

1. Spotify Connect is failing on iOS latest to Wiim Ultra but Chromecast Works
2. Spotify Connect is failing on Android 15 to Wiim Ultra but Chromecast Works

This is only a temporary workaround for us, because we can set Spotify off and then use the phone for other things but with Chromecast music stops if Spotifiy app is shut down. Plus sound quality appears less good.

Will disable Chromecast and see what happens next.

Re Spotify vs Wiim - regardless of the team saying Spotify must fix this, have found various "weird" behaviours on Ultra, probably related to Chromecast vs Spotify Connect.

• Google Home no longer accepts "OK Google Stop", which used to work on old ChromeAudio.
• Device is put into a room using Google Home but disappears regularly.

Not convinced either way who is what % at fault, but a fix would be appreciated!