Optical doesn’t work

[Ungeelling]

Hey everyone! I’ve been having issues getting sound out from the optical. Last two weeks it has been on and off. Bought a new optical wire and tested. Still no sound, i see in the app that the Wiim does recognise sound, but still nothing comes out. Anyone else? Sorry for bad english, im Norwegian.

 

[Doublej]

The only suggestion I have is to make sure the WiiM is not in a paused state. If you don't hear any sound from your speakers, on the remote press the play button once and wait five seconds for sound.

 

[Ungeelling]

The only suggestion I have is to make sure the WiiM is not in a paused state. If you don't hear any sound from your speakers, on the remote press the play button once and wait five seconds for sound.

It’s on play, tried two times. Still no sound :/

 

[Doublej]

And you have confirmed that Audio Input is set to Optical In and Audio Output is set to Line Out (assuming you are using the analog output to feed a preamplifier or amplifier)

You can try changing the bitrate setting as well.

If that does not do it for you hopefully someone much more knowledgeable than me will reply to this thread.

 

[Burnside]

And you have confirmed that Audio Input is set to Optical In and Audio Output is set to Line Out (assuming you are using the analog output to feed a preamplifier or amplifier)

Looks like it’s a WiiM Amp that’s being used, not a Pro/Plus as per the forum name.

I’d check the volume on the tv - perhaps it has a separate digital output volume setting. Also make sure the optical cable is firmly seated at both ends.

 

[QuarryHunslet]

Thread moved to WiiM Amp forum.

 

[Ungeelling]

Looks like it’s a WiiM Amp that’s being used, not a Pro/Plus as per the forum name.

I’d check the volume on the tv - perhaps it has a separate digital output volume setting. Also make sure the optical cable is firmly seated at both ends.

Everything is set correct. Still no sound

 

[Doublej]

Time to open a ticket with WiiM by submitting feedback through the WiiM App > Settings > Feedback. This sends WiiM a snapshot of the system at the time you send the ticket so you want to do this when you are encountering the problem.

Good luck.