Playback stops on 192khz streams

[Bunglebonce]

Morning,

I have a WiiM mini connected to my Naim Uniti Star, used for listening to Amazon music and utilising my echo dot as a voice control via alexa.

I have had it running for almost 12 months and aside from having to change the power supply, it has worked fine.

That was up until about 4 weeks back when it started cutting out mid song when playing back 192khz streams.
It starts up again, plays a bit more then cuts out again.

I've tried to trouble shoot it via the following, but to no avail:

- swapped the power supply again
- swapped the toslink cable for a new one
- "forgot" the device and reinstalled it in the app
- rebooted the router
- tuned off "Enable IPv6" and "preferred DNS server"

WiFi is a solid 5g 49mbps signal and I have been with the same isp throughout.
Playback of a 192khz music stream on my phone via YouTube presents no issues.

I have yet to do a factory reset and have a ticket in with customer services, but though I'd pick your collective brains in case you have experienced anything similar, or have any ideas.

Many thanks in advance

B

 

[Wiimer]

Morning,

I have a WiiM mini connected to my Naim Uniti Star, used for listening to Amazon music and utilising my echo dot as a voice control via alexa.

I have had it running for almost 12 months and aside from having to change the power supply, it has worked fine.

That was up until about 4 weeks back when it started cutting out mid song when playing back 192khz streams.
It starts up again, plays a bit more then cuts out again.

I've tried to trouble shoot it via the following, but to no avail:

- swapped the power supply again
- swapped the toslink cable for a new one
- "forgot" the device and reinstalled it in the app
- rebooted the router
- tuned off "Enable IPv6" and "preferred DNS server"

WiFi is a solid 5g 49mbps signal and I have been with the same isp throughout.
Playback of a 192khz music stream on my phone via YouTube presents no issues.

I have yet to do a factory reset and have a ticket in with customer services, but though I'd pick your collective brains in case you have experienced anything similar, or have any ideas.

Many thanks in advance

B

Hi

What do these values look like in the WiiM app's network status?
From what you've described, it seems highly likely to be a network issue.


Could you please place the Mini right next to the router to see if that improves things?

Also, please try connecting to the 2.4GHz Wi-Fi.