Problem with DLNA ad Synology NAS (Home Music Share)

[Max69]

Hello, I have a problem with my Wiim Mini.
All my music is stored on a Synology NAS and streamed via Media Server (DLNA).
But the mini can't find my NAS, more precisely it finds it 1 time out of 10, the other 9 times it keeps searching indefinitely.
Therefore the Home Music Share section shows nothing.
No problem with the CCA or DS Audio APP (to CCA or from smartphone).
My wifi network is unique (I have only 1 wifi network) and it automatically switches to 5 or 2.4 GHz.

Thanks for your help

 

[onlyoneme]

So you have 2 "networks" with the same SSID in fact. I would force usage of single frequency temporarily to check if it helps.

 

[Max69]

Yes
I Will try.
Thanks

 

[d6jg]

Is your NAS set to Wake on Lan as that could be an issue if it is.

If the issue persists you could try an alternative DLNA server on the Synology - there are packages for Emby, Mimim and Plaex available.

 

[Max69]

No, WOL is disabled.

 

[Max69]

Unfortunately I can't fix it.
I split the wifi but to no avail.
I used 5GHz and then 2.4GHz.
I installed plex DLNA but it is not seen either.
All my DLNA devices in my house work fine, except the Wiim.

 

[d6jg]

Unfortunately I can't fix it.
I split the wifi but to no avail.
I used 5GHz and then 2.4GHz.
I installed plex DLNA but it is not seen either.
All my DLNA devices in my house work fine, except the Wiim.

Check the WiFi settings in your router. You don’t have “client isolation” or anything like that do you?

 

[Max69]

I can see my wireless router but not the NAS connected to the router via wired network

 

[onlyoneme]

Unfortunately I can't fix it.
I split the wifi but to no avail.
I used 5GHz and then 2.4GHz.
I installed plex DLNA but it is not seen either.
All my DLNA devices in my house work fine, except the Wiim.

It's not the Mini trying to find your DLNA server, it's the WiiM Home application. What device do you have it installed on?

Regarding Mini itself, can you find it as DLNA device in DS Audio app on the NAS?

 

[Max69]

It's not the Mini trying to find your DLNA server, it's the WiiM Home application. What device do you have it installed on?

Honor 6X (2,4 ghz) and Xiaomi Redmi note 5 (5ghz)

 

[onlyoneme]

Honor 6X and Xiaomi Redmi note 5

Did you try to use any other DLNA client application on those devices? Do they see your Synology Media Server?

 

[Max69]

Did you try to use any other DLNA client application on those devices? Do they see your Synology Media Server?

Yes, Synology DS Audio and works perfectly on both device

 

[onlyoneme]

Yes, Synology DS Audio and works perfectly on both device

Synology app can connect to the Synology service on the NAS using different method than DLNA. Can you try with DLNA client / control point as BubbleUPnP for example?
And, regarding Mini itself, can you find it as DLNA device in DS Audio app on the NAS?

 

[Max69]

And, regarding Mini itself, can you find it as DLNA device in DS Audio app on the NAS?

No in not possible.

 

[Max69]

Synology app can connect to the Synology service on the NAS using different method than DLNA. Can you try with DLNA client / control point as BubbleUPnP for example?
And, regarding Mini itself, can you find it as DLNA device in DS Audio app on the NAS?

BubbleUPnP works perfectly

 

[onlyoneme]

BubbleUPnP works perfectly

On the same device you can see both Mini and Synology Media Server when using BubbleUPnP but you cannot find Media Server in WiiM Home app?

 

[Max69]

On the same device you can see both Mini and Synology Media Server when using BubbleUPnP but you cannot find Media Server in WiiM Home app?

exact.

 

[onlyoneme]

exact.

I'm afraid you have to raise a ticket to WiiM support using WiiM Home app and let them analyze logs on your device. I've no idea how to help you.

 

[d6jg]

One final thing before you submit your ticket. Have you tried uninstalling and reinstalling the app?

 

[Max69]

Yes, i allready uninstall and reinstall the app.