SONOS announced major updates to app

[Skull]

And still not fixed.

‘A profound mistake’: Sonos’ CEO talks about its broken app and why it’s been so hard to fix

Tom Conrad tells us about his first 100 days as Sonos CEO, and why he's optimistic the disastrous app launch is finally a closed chapter.

www.digitaltrends.com

Let this be a warning for WiiM on how to not make product software.

Still using my Sonos speakers on the old software as i never updated last may, however my music is now provided by a WiiM ultra plugged into my 5s and I use Sono+ widget app to control volume and grouping
In fact I no longer have Sonos software on my iPhone just on an old iPad just in case I need tweaking done
They certainly screwed the pooch last year

 

[cc_rider]

Sonos has launched some major updates to their app with a focus on UX and maintaining their lead in this area over competitors!

I think! WiiM needs to move in this direction - things like universal search that works properly, web app that can be run on any device, and of course the way sonos manages favourites and metadata...

Sonos Launches ‘Reimagined’ App with Customizable Home Screen

Sonos launched a new mobile app, merging content and controls on a customizable home screen, providing users a faster, better, personalized experience.

www.audioholics.com

This certainly didn’t age well…

 

[Wiimer]

And still not fixed.

‘A profound mistake’: Sonos’ CEO talks about its broken app and why it’s been so hard to fix

Tom Conrad tells us about his first 100 days as Sonos CEO, and why he's optimistic the disastrous app launch is finally a closed chapter.

www.digitaltrends.com

Let this be a warning for WiiM on how to not make product software.

What do you mean?
(Sorry if I misinterpreted your words.)

To begin with, Linkplay is a software company and has the WiiM app; Sonos' failure has nothing to do with WiiM...

 

[hgo58]

What do you mean?
(Sorry if I misinterpreted your words.)

To begin with, Linkplay is a software company and has the WiiM app; Sonos' failure has nothing to do with WiiM...

No of course not.

I just say that the bad experience with working in silos that Sonos got shall not be repeated by WiiM and WiiM can learn from it.

What did you think I was saying?

 

[Wiimer]

No of course not.

I just say that the bad experience with working in silos that Sonos got shall not be repeated by WiiM and WiiM can learn from it.

What did you think I was saying?

I may have misinterpreted or mis-translated it, but it sounded like you were saying "don't make software".

 

[hgo58]

I may have misinterpreted or mis-translated it, but it sounded like you were saying "don't make software".

Ok. I see.

No. WiiM makes good software and I don't want to see them fail as Sonos did.

It's hard to make good software, trust me. And end-user software, as WiiM is doing, is always a compromise between complexity and user requirements, that can result in failure if not handled carefully.

 

[Wiimer]

And end-user software, as WiiM is doing, is always a compromise between complexity and user requirements, that can result in failure if not handled carefully.

Agreed.
I wish you had said that first .

 

[rubato]

This certainly didn’t age well…

It ended well for me. After twelve years of using Sonos, I switched to WiiM and have never been happier

This is really one for the books. The initial mistake was bad enough, but then Sonos compounded it by denying and stonewalling, refusing to roll back to a working version, and promising fixes that apparently still haven't materialized. The new CEO seems to understand all of this, but as far as I'm concerned anything they can do now is too little and far too late.