Spotify Connect and the ARC issue

[Pilch2577]

When my PS5/TV activates the ARC on the WIIM Ultra, it will no longer show up as a device on my Spotify connect. I have to reset to factory settings and re set up the device to play music on the WIIM again. It’s pretty frustrating, I’ve reached out to tech with no answer. Anyone had this experience, any quick solutions?

 

[Wiimer]

When my PS5/TV activates the ARC on the WIIM Ultra, it will no longer show up as a device on my Spotify connect. I have to reset to factory settings and re set up the device to play music on the WIIM again. It’s pretty frustrating, I’ve reached out to tech with no answer. Anyone had this experience, any quick solutions?

Hi,

I can't confirm this now, but I don't recall that happening on my Ultra.

Please try registering it to a preset in the WiiM app while playing on Spotify connect. Then press the preset button on the remote to see if it switches from HDMI to Spotify.

 

[Giro413]

Just noticed today that I can also only connect to Spotify on my WiiM Ultra through Google Cast or AirPlay. Doesn’t even seem to help if I turn off the connected Apple TV and reboot the Ultra.

 

[harkpabst]

Just noticed today that I can also only connect to Spotify on my WiiM Ultra through Google Cast or AirPlay. Doesn’t even seem to help if I turn off the connected Apple TV and reboot the Ultra.

What exactly do you see in the Spotify app if you try to connect to a speaker?

The WiiM cannot support AirPlay natively, how does that work?

 

[Giro413]

I see something like this. No way to connect through Spotify Connect on either my Pro Plus or Ultra.
AirPlay is on the Pro Plus or through my Apple TV that is connected via hdmi to the Ultra.

 

[hgo58]

I see something like this. No way to connect through Spotify Connect on either my Pro Plus or Ultra.
AirPlay is on the Pro Plus or through my Apple TV that is connected via hdmi to the Ultra. View attachment 16830

What do you have in the ... menu?

 

[Giro413]

You know what? There it was. Haha. That easy

 

[harkpabst]

Exactly.