Tidal Connect connection dropping

[TommyMilhaus]

I am running Tidal Connect via my iPhone on iOS and on my PC through the stand-alone app. This was a small, rare issue earlier, but since about the time Tidal got the MQA update the dropping connection has become much more regular and very frequent. I can start a Tidal Connect stream without issue, however, about 20-30 minutes the connection to the app drops. The stream continues to play music, but I can't see what song is playing and I can't start or stop or advance the song via the PC or the iPhone. If I re-establish the connection manually the stream stops and I have to restart it.

 

[Mr Ee]

re-establish the connection manually

What does that mean?
This happens to me sometimes, but I find killing and restarting the tidal app (I'm on android) fixes it.
By fixes it, I mean the music never stops, and I can control the stream again.

i.e. seems more like a tidal app issue to me than a wiim issue.

 

[grovkalle]

Seems Tidal app SW version related if you ask me. I had the Tidal Connect working almost like a clock until a month
or so when Tidal Connection drop out problem started again. Both on my Samsung Galaxy S20FE and my Galaxy Tab S7 devices.
And the problem is no matter if I stream to my Wiim Mini, Wiim Pro or Bluesound Node 2i. Streaming to my Audiolab 9000n seemed a bit better but that could have been pure luck. I have had this problem from time to time during the years. So please Tidal can you stop reintroducing the same bug when releasing new software.

 

[merifon]

As I already wrote somewhere, I get this same problem with Bluos and WiiM, playing continues and whilst Bluos and WiiM apps continue to show the correct song and keep control, Tidal app after a while doesn't update the screen, unless it's forced termination and restart. This behavior started after some Tidal update, in the last month(s).

 

[grovkalle]

Thank you for confirming it's not just me

 

[wscatolin]

same thing here... dropping and/or Tidal app screen freezes

 

[Flash2112]

Hello I how found when using tidal connect app or via the WiiM app the track you select or next track may not always play it jumps to another track?...could also be my android based ummm I also had same issue on my iPad so it rules out OS unlikely both suffer the same issue Ethernet cable changed and speed is 490Mbps all FW updated on all devices rebooted all device etc...