Matt_Holland
Member
- Joined
- Dec 3, 2023
- Messages
- 46
I wouldn't know how to do that if I wanted to.Hi all,
The volume control in Wiim home is locked for my Wiim amp. This has never happened before today. Any ideas?
I have raised a support ticket, but thought I'd also try the community. I've also searched the internet and nothing comes up...
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There isn't an option in the app that lets you select fixed volume for the Amp. For the Pro/Pro+/Ultra, yes because that makes sense.I wouldn't know how to do that if I wanted to.
How about the universal IT fix of turn it off and on againThere isn't an option in the app that lets you select fixed volume for the Amp. For the Pro/Pro+/Ultra, yes because that makes sense.
Thanks for your helpful comment though
I have tried the following, all made no difference:How about the universal IT fix of turn it off and on again
I would send feedback through the app thenI have tried the following, all made no difference:
Reboot amp from app
Hard reset amp
Un-install/re-install Home app
Adjust volume using HDMI CEC
Adjust volume using physical control on front of device
Swearing out loud
So, is there sound coming out of the speakers?I have tried the following, all made no difference:
Reboot amp from app
Hard reset amp
Un-install/re-install Home app
Adjust volume using HDMI CEC
Adjust volume using physical control on front of device
Swearing out loud
See OPI would send feedback through the app then
Yes, apart from volume being locked, it's working as normal.So, is there sound coming out of the speakers?
I've never seen a padlock before either.
I don't see the remote icon on the device card, are you not using a remote?Yes, apart from volume being locked, it's working as normal.
I'm having trouble pairing it, but I have hardly ever used the remote. Why would the remote have anything to do with this?I don't see the remote icon on the device card, are you not using a remote?
If you are using a remote, please check to see if it is paired correctly.