WiiM Mini - Daily loss of Wifi connection and streaming problems

[vagabund]

Hello everyone, I've been using the Mini for about a year now and am really happy with it. The device is connected to active speakers via fiber optic cable at 24/96. Everything has always worked great, but for about a month now, the device has been losing its connection to the router almost every day, or rather, it can no longer be found on the network. I then always have to disconnect the power supply so that it can be found again. Now another problem has cropped up. When a stream is running, it sometimes just freezes and produces nothing but constantly repeating noise. Could this be a firmware error, or should I assume that there is a technical defect? Thanks

Michael

 

[Wiimer]

Hello everyone, I've been using the Mini for about a year now and am really happy with it. The device is connected to active speakers via fiber optic cable at 24/96. Everything has always worked great, but for about a month now, the device has been losing its connection to the router almost every day, or rather, it can no longer be found on the network. I then always have to disconnect the power supply so that it can be found again. Now another problem has cropped up. When a stream is running, it sometimes just freezes and produces nothing but constantly repeating noise. Could this be a firmware error, or should I assume that there is a technical defect? Thanks

Michael

Hi

Please try rebooting the router first.
Have there been any recent changes to the network environment (e.g. router changes)?

 

[harkpabst]

Or did you add further devices to your network?

Make sure to not assign a fixed IP address to the WiiM Mini in the WiiM Home app. Use IP address reservation in the router's DHCP settings instead if you want to make sure it's getting the same IP.

Also check if the number of assignable IP addresses is sufficient for the number of devices connecting (hence my initial question).

 

[vagabund]

All devices are assigned an IP address by the router (FritzBox) via DHCP, and this remains permanently stored. I haven't made any changes, but it seems to me that this coincides with the latest FW update. Anyway, I restarted the FritzBox again, but I'll have to keep an eye on it.

 

[castalla]

This happens at times with my mini but I suspect the issue is the remote router's signal strength. They are about 20m apart on 2 floors

 

[vagabund]

My router is about 2 m away from the mini, so it shouldn't be a problem.

 

[Smartplug]

My router is about 2 m away from the mini, so it shouldn't be a problem.

If you’re connected on 2.4ghz there could be interference try only 5ghz