WiiM Pro Plus not longer sending home stereo to Sonos

[Steve251]

My WiiM PP used to be able to send my stereo to my Sonos Arc/Era 300 but I have not used it for a while and recently I added a new Sonos speaker a Move 2 and it was a nightmare getting Sonos to work. So much so that I spent 5 hours on the phone with Sonos before they could get it to work.

A week later I went to use my Wiim to play a Quadio CD that I got but there was now no option to send it to Sonos.
I removed and re-added the device linking it back to the Wi-Fi but what appears to be missing is Airplay2 as an output

I have tried the manual several times, Googled it and looked on YouTube but no luck

Has it changed? How can I fix it?

TIA

Steve

 

[adias]

My WiiM PP used to be able to send my stereo to my Sonos Arc/Era 300 but I have not used it for a while and recently I added a new Sonos speaker a Move 2 and it was a nightmare getting Sonos to work. So much so that I spent 5 hours on the phone with Sonos before they could get it to work.

A week later I went to use my Wiim to play a Quadio CD that I got but there was now no option to send it to Sonos.
I removed and re-added the device linking it back to the Wi-Fi but what appears to be missing is Airplay2 as an output

I have tried the manual several times, Googled it and looked on YouTube but no luck

Has it changed? How can I fix it?

TIA

Steve

How were you connecting your WiiM to Sonos? Chromecast or AirPlay?

 

[Steve251]

Hi, it was AirPlay 2 I believe. Defo Airlplay. I don't recall having issues setting it up but now cannot figure it.

 

[harkpabst]

AirPlay casting to other devices had to be removed from all WiiM devices.

If this is a problem for you (obviously it is) they ask you to file a ticket through the WiiM Home app (Settings >> Send us feedback) to further discuss available options.

 

[Steve251]

Oh wow. I only bought it for to cast my home stereo to my Sonos. Thanks for the info I will file a ticket

 

[whodiini]

I filed a ticket and was told repeatedly that Wiim will not whitelist my Pro + even though I have older firmware and havent connected it up since March. I dont understand. Was told that the newer application versions also removed casting even if older firmware. So I do not see how to keep airplay casting if wiim refuses to whitelist anymore.

 

[Burnside]

Sounds like a matter between you and WiiM, sorry. No end user in the forum can shed any more light on it than WiiM can since the decision is entirely within their purview.