- Joined
- Oct 19, 2022
- Messages
- 507
Hi WiiM Community,
We always strive to be transparent with this forum, sharing early product announcements, specifications, and addressing your concerns and questions. We realize the lack of availability of AirPlay in the WiiM Ultra has caused confusion and we apologize for that. The WiiM Ultra does not support AirPlay and does not function as an AirPlay receiver. It will not be able to have AirPlay due to a hardware limitation. At the original launch, we believed we would be able to support AirPlay, which is why many of you saw it in the initial press release. However, we were unable to include it and decided not to delay the launch further, maintaining the additional features of the streamer that provide a high-quality listening experience.
We understand this may be disappointing for our users who primarily use AirPlay, and for those users we'd suggest choosing a different WiiM solution for now. Or alternatively, we suggest connecting your Apple device to the WiiM Ultra via Bluetooth, which offers the same sound quality as AirPlay using the 256kbps AAC codec. If any users have purchased the Ultra primarily for AirPlay and are unsatisfied with their purchase, the retailers will honor the return based on their policies.
The WiiM Ultra continues to provide exceptional audio, high performance, and value, supporting a rich variety of options such as Chromecast Audio, Alexa Casting, Spotify Connect, TIDAL Connect, Qobuz, Amazon Music, Deezer, TuneIn, iHeartRadio, and more.
We apologize for any confusion and dissatisfaction this may have caused, and we appreciate your understanding.
Thank you,
WiiM Team
We always strive to be transparent with this forum, sharing early product announcements, specifications, and addressing your concerns and questions. We realize the lack of availability of AirPlay in the WiiM Ultra has caused confusion and we apologize for that. The WiiM Ultra does not support AirPlay and does not function as an AirPlay receiver. It will not be able to have AirPlay due to a hardware limitation. At the original launch, we believed we would be able to support AirPlay, which is why many of you saw it in the initial press release. However, we were unable to include it and decided not to delay the launch further, maintaining the additional features of the streamer that provide a high-quality listening experience.
We understand this may be disappointing for our users who primarily use AirPlay, and for those users we'd suggest choosing a different WiiM solution for now. Or alternatively, we suggest connecting your Apple device to the WiiM Ultra via Bluetooth, which offers the same sound quality as AirPlay using the 256kbps AAC codec. If any users have purchased the Ultra primarily for AirPlay and are unsatisfied with their purchase, the retailers will honor the return based on their policies.
The WiiM Ultra continues to provide exceptional audio, high performance, and value, supporting a rich variety of options such as Chromecast Audio, Alexa Casting, Spotify Connect, TIDAL Connect, Qobuz, Amazon Music, Deezer, TuneIn, iHeartRadio, and more.
We apologize for any confusion and dissatisfaction this may have caused, and we appreciate your understanding.
Thank you,
WiiM Team
