Wiim Ultra not playing music

[cheznous]

I find recently when I turn Ultra, DAC and amp on that when I choose music via the App the Ultra shows the track and app shows around 4 secs playing time but nothing plays and jumps back to 0 time.
Only way is to turn Ultra off and on again.
Then the track on the connected USB plays fine.
This is since last update.

 

[saberger1]

Send a ticket. They're very responsive.

 

[cheznous]

Send a ticket. They're very responsive.

I did send a ticket but no solution to date. It's strange I turn everything on and app recognises the Ultra. Then choose some music via usb media library. Track shows on ultra appears to play for a few seconds but no music. Then stops.
Only cure is restart Ultra.
I don't leave Ultra in standby.

 

[simbun]

It's strange I turn everything on and app recognises the Ultra. Then choose some music via usb media library. Track shows on ultra appears to play for a few seconds but no music. Then stops.

Is it only when playing from USB?

 

[cheznous]

Is it only when playing from USB?

No. Same with my NAS. It's the output that seems the problem not the input.

 

[cheznous]

For me it's too unreliable ended up sending it back.
Useless.