Worst experience I’ve ever had with electronic devices!!

[raulfanani]

I bought 1 Wiim Mini, 2 Pro, and 1 Amp, and set them all up on the same network, but in separate rooms.

And then the problems started: after grouping all of them together, FOR NO REASON AND OUT OF NOWHERE, they disconnect and only the main one keeps playing!

I bought these devices for multi-room audio, but the alarm system is TRASH! It simply doesn’t work!

How hard is it to create an option to start and stop playing at a specific time?

Now I set up the alarm, and when I arrive the next day it’s either not playing at all, or only the main device is playing because the group disconnected.

What a disappointment this poorly made investment turned out to be!!!

If I could give one piece of advice to anyone looking to use Wiim for multi-room audio with more than one device: DO NOT BUY IT! This is horrible!

 

[rccarguy]

Multi room works fine.

I don't use alarms though

 

[slartibartfast]

I bought 1 Wiim Mini, 2 Pro, and 1 Amp, and set them all up on the same network, but in separate rooms.

And then the problems started: after grouping all of them together, FOR NO REASON AND OUT OF NOWHERE, they disconnect and only the main one keeps playing!

I bought these devices for multi-room audio, but the alarm system is TRASH! It simply doesn’t work!

How hard is it to create an option to start and stop playing at a specific time?

Now I set up the alarm, and when I arrive the next day it’s either not playing at all, or only the main device is playing because the group disconnected.

What a disappointment this poorly made investment turned out to be!!!

If I could give one piece of advice to anyone looking to use Wiim for multi-room audio with more than one device: DO NOT BUY IT! This is horrible!

Have you reported any of your issues to WiiM via feedback in the app?

 

[rccarguy]

Have you reported my of your issues to WiiM via feedback in the app?

He could buy Sonos

Apparently that app works really well

 

[jfbuk]

@raulfanani
can you describe your network setup ?
In particular are you running a Mesh network of any sort ?

 

[QuarryHunslet]

If I could give one piece of advice to anyone looking to use Wiim for multi-room audio with more than one device: DO NOT BUY IT! This is horrible!

That is your opinion and you are entitled to it, but for me and many other forum members, WiiM multi-room audio works very well.

 

[hgo58]

And then the problems started: after grouping all of them together, FOR NO REASON AND OUT OF NOWHERE, they disconnect and only the main one keeps playing!

What kind of grouping did you try? Ad hoc linking or persistent groups?

[Beta] How to Set Up and Use WiiM Persistent Group

TABLE OF CONTENTS WiiM Persistent Group Overview How to Set Up a WiiM Persistent Group How to Use a WiiM Persistent Group Scenario 1: Access a WiiM Persistent Group from Now Playing in WiiM Home App Scenario 2: Access a WiiM Persistent Grou...

faq.wiimhome.com

 

[Burnside]

Which service are you using to play on the group?

 

[Wiimer]

I bought 1 Wiim Mini, 2 Pro, and 1 Amp, and set them all up on the same network, but in separate rooms.

And then the problems started: after grouping all of them together, FOR NO REASON AND OUT OF NOWHERE, they disconnect and only the main one keeps playing!

I bought these devices for multi-room audio, but the alarm system is TRASH! It simply doesn’t work!

How hard is it to create an option to start and stop playing at a specific time?

Now I set up the alarm, and when I arrive the next day it’s either not playing at all, or only the main device is playing because the group disconnected.

What a disappointment this poorly made investment turned out to be!!!

If I could give one piece of advice to anyone looking to use Wiim for multi-room audio with more than one device: DO NOT BUY IT! This is horrible!

As I guess I mentioned previously, Spotify presets do not yet support group playback, so setting Spotify to an alarm should ungroup it. According to the team, this issue will be resolved in an update soon. Until then, please use music other than Spotify for your alarms.

 

[WiiM Support]

I bought 1 Wiim Mini, 2 Pro, and 1 Amp, and set them all up on the same network, but in separate rooms.

And then the problems started: after grouping all of them together, FOR NO REASON AND OUT OF NOWHERE, they disconnect and only the main one keeps playing!

I bought these devices for multi-room audio, but the alarm system is TRASH! It simply doesn’t work!

How hard is it to create an option to start and stop playing at a specific time?

Now I set up the alarm, and when I arrive the next day it’s either not playing at all, or only the main device is playing because the group disconnected.

What a disappointment this poorly made investment turned out to be!!!

If I could give one piece of advice to anyone looking to use Wiim for multi-room audio with more than one device: DO NOT BUY IT! This is horrible!

Hi raulfanani,

Apologies for the inconvenience caused.

Please kindly submit a feedback ticket through the WiiM Home App. If you’ve already done so, feel free to share your ticket number here so we can prioritize and troubleshoot the issue right away.

If possible, please also include a brief description of how your WiiM devices are connected to your network. Rest assured, we’re committed to resolving this for you as quickly as possible.

Thank you for your patience and continued support!

 

[raulfanani]

Have you reported any of your issues to WiiM via feedback in the app?

Yes

 

[raulfanani]

He could buy Sonos

Apparently that app works really well

Oh great, a joker in the house.

 

[raulfanani]

@raulfanani
can you describe your network setup ?
In particular are you running a Mesh network of any sort ?

I have a fully wired, end-to-end Unifi setup with access points connected via Ethernet — no mesh networking involved.

 

[raulfanani]

What kind of grouping did you try? Ad hoc linking or persistent groups?

[Beta] How to Set Up and Use WiiM Persistent Group

TABLE OF CONTENTS WiiM Persistent Group Overview How to Set Up a WiiM Persistent Group How to Use a WiiM Persistent Group Scenario 1: Access a WiiM Persistent Group from Now Playing in WiiM Home App Scenario 2: Access a WiiM Persistent Grou...

faq.wiimhome.com

I

I attempted to group the devices both by clicking the chain link icon and by manually creating a group including all of them.

 

[raulfanani]

Which service are you using to play on the group?

Tried Spotify, and now, testing Amazon Music

 

[raulfanani]

As I guess I mentioned previously, Spotify presets do not yet support group playback, so setting Spotify to an alarm should ungroup it. According to the team, this issue will be resolved in an update soon. Until then, please use music other than Spotify for your alarms.

Im using Amazon Music now and has the same issues

 

[hgo58]

Im using Amazon Music now and has the same issues

I have just tested with a Tidal playlist to a Persistent Group setup. That worked fine.

The playlist started on both devices in the group, where the Master was the device I set the Alarm on.

 

[kjell.bjornfors]

Are You still loosing network connection to some of the units?

 

[hgo58]

Are You still loosing network connection to some of the units?

Was that a question to #17?

The alarm set, start to play on all devices in the Persistent Group and the group stay linked.

 

[kjell.bjornfors]

Sorry, it was a question for raulfanani. I saw he had some connection problems in januari.