24bit 96khz and up buffering

[CJ Heitz]

My Wiim Mini for the last few months has been dropping out while playing HD music on Amazon Music. Anything over 24bit 48khz will randomly drop out/buffer. The network status says it's "Excellent" and the mesh point is within 3 ft of the Mini. I've been waiting for an update that might fix it but, it's still doing it. Super annoying. The system is:

Emotiva TA1 ( capable of 24/192)
Emotiva A2
Wiim Mini

The network is Comcast Business Gigabit running through a Google Wifi Mesh with 4 points. I've tried everything I can. It worked flawlessly for a long time. Then a few months ago just started pooping out.

 

[Wiimer]

As a last ditch effort I've uninstalled the app and reinstalled it. Thankfully the eq settings were somehow retained. Testing now.

How do submit a ticket?

Go to the menu "Settings" at the bottom of the WiiM app screen > "Feedback".

 

[CJ Heitz]

Go to the menu "Settings" at the bottom of the WiiM app screen > "Feedback".

Thank you!!! That's not very intuitive.

Since reinstalling the app it has sailed through even 24/192 tracks. Testing continues....

If it happens again I'll submit a ticket and probably order a new cable to be sure.

Greatly appreciate all the feedback so far. The Wiim Family is strong! Makes for a better product for sure.

 

[CJ Heitz]

Almost 30 minutes without issue. Maybe the app reinstall worked?!? Time will tell. I will order a new cable just in case.

Kinda glad to be working out the issue. The high res audio from Amazon is SO much better than YouTube music!

 

[Wiimer]

Almost 30 minutes without issue. Maybe the app reinstall worked?!? Time will tell. I will order a new cable just in case.

Kinda glad to be working out the issue. The high res audio from Amazon is SO much better than YouTube music!

I hope your Mini will stay healthy.

 

[CJ Heitz]

I hope your Mini will stay healthy.

Lol. You and me both! I will post an update to help others. So far, after resetting the device and reinstalling the app all is well even on 24/192 tracks.

Fingers crossed