Amazon Music AlexaCast issues

[Burnside]

Anyone having issues with the Amazon Music app and AlexaCast to their WiiM devices? I’m on the latest app versions on my iPad and android phone, but when I use AlexaCast to my Ultra (or separately to another WiiM device) if I try to skip a track from the WiiM app, I get an Alexa voice response of “what do you want to play next?” instead of the next track in the queue. The Amazon Music app play controls are unresponsive when this happens.

If I try and AlexaCast to my Echo Plus, everything works much more smoothly with no issues.

A ticket has been raised.

 

[Wiimer]

Anyone having issues with the Amazon Music app and AlexaCast to their WiiM devices? I’m on the latest app versions on my iPad and android phone, but when I use AlexaCast to my Ultra (or separately to another WiiM device) if I try to skip a track from the WiiM app, I get an Alexa voice response of “what do you want to play next?” instead of the next track in the queue. The Amazon Music app play controls are unresponsive when this happens.

If I try and AlexaCast to my Echo Plus, everything works much more smoothly with no issues.

A ticket has been raised.

I've just tried it, and the same issue occurs here too.

 

[Burnside]

I've just tried it, and the same issue occurs here too.

Thanks for checking , hope they can resolve it soon. Wonder if they’ve been doing work in the background using the new Amazon Music API that they’ve talked about and that’s what’s impacting this long available feature?

 

[Deleted member 27881]

Or the revenge from one of the 14.000 office employees Mr. Bezos wants to fire .

 

[deadwing]

Issue not present for me, skipping tracks works as it should do from my iPad and android phone. I'm on Audio Spectrum Display beta firmware.

 

[Burnside]

Issue not present for me, skipping tracks works as it should do from my iPad and android phone. I'm on Audio Spectrum Display beta firmware.

I tried that firmware and while I no longer get the Alexa query, sometimes skipping forward will merely restart the same track. It’s not consistent though.

 

[deadwing]

I tried that firmware and while I no longer get the Alexa query, sometimes skipping forward will merely restart the same track. It’s not consistent though.

You're right, I thought it was me but it sometimes skips forward sometimes restarts same track.

 

[Burnside]

You're right, I thought it was me but it sometimes skips forward sometimes restarts same track.

Thanks. I’ve updated my ticket to say that too.

 

[Wiimer]

Wonder if they’ve been doing work in the background using the new Amazon Music API that they’ve talked about and that’s what’s impacting this long available feature?

I hope so, but I do recall you posted a thread recently to ask about it. Have you received any response from the Team regarding the progress?

 

[Burnside]

I hope so, but I do recall you posted a thread recently to ask about it. Have you received any response from the Team regarding the progress?

No, none

 

[Wiimer]

No, none

While waiting eagerly, I had aged two years.

 

[Staffy2]

I’m having an absolute nightmare with Amazon Music. Everything shows in Alexa cast menu except my WiiM ultra. Then I have to sign in to let my device show which does nothing. Suddenly 10 mins last my Ulta show in the Alexa cast menu. Been happening all week. Before this it was faultless. Anyone else still,having issues

 

[Burnside]

I’m having an absolute nightmare with Amazon Music. Everything shows in Alexa cast menu except my WiiM ultra. Then I have to sign in to let my device show which does nothing. Suddenly 10 mins last my Ulta show in the Alexa cast menu. Been happening all week. Before this it was faultless. Anyone else still,having issues

When this happens, please raise a ticket to WiiM via the more/feedback section in the app so they can inspect your device logs for clues.

 

[Staffy2]

When this happens, please raise a ticket to WiiM via the more/feedback section in the app so they can inspect your device logs for clues.

Thank you I’ll do that now