Spotify Wiim Pro Plus skipping songs upon selection through Spotify app

Djellowman

New Member
Joined
Sep 29, 2024
Messages
6
After updating Spotify, I today noticed the annoying behaviour that whenever I select a track to play on the Spotify app, sometimes it'll skip 1 or 2 songs ahead. Sometimes it's jumping ahead on whatever list I'm playing, but sometimes it skips ahead on the album or artist, even if the songs aren't in my list. This behaviour only happens when connected to my Wiim Pro Plus through Spotify connect, and only after a certain cooldown period. After 30 seconds or so, the behaviour reoccurs when I select a song to play. The devices are up to date and I tried a restart of the Wiim and Spotify. Anyone else recognize this behaviour?
 
Actually I can no longer reproduce it. I'll keep an eye on if i can narrow down the context/conditions if it occurs again.
 
This keeps happening to me to.

I'm streaming from Spotify on my Lenovo Laptop to my Wiim Amp Pro. Sometimes a song just starts playing from the beginning and sometimes it just skips to the next one - without me having done anything. On Spotify itself it still looks like the song before is playing for 5-10 seconds, until it notices that it skipped. Very annoying.

Any ideas? Been having so many Wiim bugs recently. It's getting a bit frustrating.
 
I have this sometimes too, not very often though and actually since a longer period of time (a couple of weeks?)
 
Hey all, really appreciate everyone sharing details here. This is super helpful.

What you’re describing can sometimes happen when the control device (Spotify app) and the playback device (your WiiM) briefly fall out of sync and then resettle. Since Spotify Connect relies on real-time communication between devices, even small timing hiccups like momentary network latency or device handoffs can occasionally lead to behavior like a track advancing or restarting while everything syncs back up.

The pattern a few of you mentioned, happening after a short idle period and then behaving normally again for a bit, is especially interesting and gives us something concrete to look at.

If you’re able, a few things that can help narrow it down:
  • Trying both Wi-Fi and Ethernet if available
  • Checking if the behavior is consistent across different control devices like phone vs laptop
  • Noting whether it happens on specific playlists or albums, or more generally
Also, if you run into this again, sending feedback through the WiiM Home app is really helpful. That gives the team visibility into what you’re seeing along with device logs, which makes it much easier to track down what’s going on.

No need to go too deep into troubleshooting unless you want to. Even small observations help build a clearer picture.

We’ll keep an eye on this together and see what patterns emerge. Appreciate you all flagging it and comparing notes. That’s exactly how we get to the bottom of these weird behaviors.
 
Hey all, really appreciate everyone sharing details here. This is super helpful.

What you’re describing can sometimes happen when the control device (Spotify app) and the playback device (your WiiM) briefly fall out of sync and then resettle. Since Spotify Connect relies on real-time communication between devices, even small timing hiccups like momentary network latency or device handoffs can occasionally lead to behavior like a track advancing or restarting while everything syncs back up.

The pattern a few of you mentioned, happening after a short idle period and then behaving normally again for a bit, is especially interesting and gives us something concrete to look at.

If you’re able, a few things that can help narrow it down:
  • Trying both Wi-Fi and Ethernet if available
  • Checking if the behavior is consistent across different control devices like phone vs laptop
  • Noting whether it happens on specific playlists or albums, or more generally
Also, if you run into this again, sending feedback through the WiiM Home app is really helpful. That gives the team visibility into what you’re seeing along with device logs, which makes it much easier to track down what’s going on.

No need to go too deep into troubleshooting unless you want to. Even small observations help build a clearer picture.

We’ll keep an eye on this together and see what patterns emerge. Appreciate you all flagging it and comparing notes. That’s exactly how we get to the bottom of these weird behaviors.
Hi,
This issue has been occurring frequently on my device since late last year. It hasn’t happened much recently, but the main symptoms include sudden skips and the audio cutting out even though playback continues.

I have submitted two support tickets.
#554838
#547006
 
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