Allow 12V trigger to be controlled by standby mode status instead of playback

[bobster26]

I started using a WiiM Pro Plus four days ago. I'm hoping it can replace an old preamp.

According to the article linked below, the 12v trigger raises the voltage music starts playing, and reduces the voltage 2.5 minutes after music stops playing.

How to Use the 12V Trigger on WiiM Pro, WiiM Pro Plus, or WiiM Ultra?

This tutorial will guide you through using the 12V trigger output on the WiiM Pro, WiiM Pro Plus, and WiiM Ultra. How the 12V Trigger Works The 12V trigger output on WiiM devices, rated at 220 mA, can be connected to an audio system such ...

faq.wiimhome.com

Please add the option of instead having the voltage raised only when the WiiM awakens from standby mode and lowered when it enters standby mode (whether by pressing the button on the remote or using the Standby timer in the app), making this independent of playback mode.

This is how my preamp works - when you turn it on, it turns on the power amp. When you turn it off, it turns off the power amp. This makes much more sense.

With the current implementation, the first few seconds of music is cut off due to the time it takes the amplifier to turn on. Even if a delay is added to playback to compensate, I still strongly prefer that the trigger function be tied to Standby mode instead of playback. Perhaps there could be a choice of trigger modes.

EDIT: Also, please add to the WiiM Home app a button for entering/exiting standby mode, analogous to the one on the remote that comes with the WiiM Pro Plus.

EDIT 2: The WiiM Pro Plus does turn the amp off when it enters Standby mode via a press of the "Standby" button on the remote, so this part of the functionality is OK. But this makes it all the more confusing that pressing the button to wake it from Standby mode doesn't turn the amp on.

I submitted a ticket about this and am posting here to cover my bases. It is a feature request forum, after all.

Thanks!

 

[Fix12vtrigger]

Have you tried running thru the WiiM directly? You might find any delay isn't perceptible

The delay is perceptible and unacceptable. It’s just too many channels to run through. Maybe the delay would be less if I ran the wiim straight to the amps but I like my external dac and xlr outs. The fix would make many people happy. 12v trigger should be associated with standby mode and never should mean never.

 

[Wiimer]

The delay is perceptible and unacceptable. It’s just too many channels to run through. Maybe the delay would be less if I ran the wiim straight to the amps but I like my external dac and xlr outs. The fix would make many people happy. 12v trigger should be associated with standby mode and never should mean never.

My amp connected from WiiM pro with a 12V trigger cable wakes up from standby as soon as I press the power button on the WiiM remote. There is no delay.

Therefore, your problem may be due to the compatibility of the WiiM and your amp.

My devices :
WiiM Pro >> (Optical) >> Topping D30 pro >> (xlr) >> TP RA3
WiiM pro >> (trigger cable) >> TP RA3

 

[Fix12vtrigger]

My amp connected from WiiM pro with a 12V trigger cable wakes up from standby as soon as I press the power button on the WiiM remote. There is no delay.

Therefore, your problem may be due to the compatibility of the WiiM and your amp.

My devices :
WiiM Pro >> (Optical) >> Topping D30 pro >> (xlr) >> TP RA3
WiiM pro >> (trigger cable) >> TP RA3

The delay has nothing to do with the amp waking up. The delay is in reference to running my optical out from my tv to the wiim to the external dac. There is too much latency to utilize my tv speakers. The wiim creates the audio sync delay. I have to run my optical straight to my external dac to circumvent the sync issue. The issue is that I use the wiim for the 12v trigger to my mono amps. The wiim automatically shuts off my amps after 2.5 minutes because audio is not being fed through it because I’m running my tv optical out directly to my external dac and not running it to the wiim because the wiim has a delay which is noticeable. I need the 12v trigger to be associated with the standby mode so when I set it to never my amps are never turned off when I’m watching tv because it’s not running through the wiim.

 

[Wiimer]

Sorry, I didn't read your first post.

 

[Fix12vtrigger]

Sorry, I didn't read your first post.

No worries. I just hope this change can be implemented in the future as I don’t see an argument against associating standby timing with the 12v trigger. From a programming standpoint it would appear relatively easy to implement as well. If there is an argument, giving the 12v trigger it’s own scheduler would be the solution.

 

[Mr Ee]

The delay has nothing to do with the amp waking up. The delay is in reference to running my optical out from my tv to the wiim to the external dac. There is too much latency to utilize my tv speakers. The wiim creates the audio sync delay. I have to run my optical straight to my external dac to circumvent the sync issue. The issue is that I use the wiim for the 12v trigger to my mono amps. The wiim automatically shuts off my amps after 2.5 minutes because audio is not being fed through it because I’m running my tv optical out directly to my external dac and not running it to the wiim because the wiim has a delay which is noticeable. I need the 12v trigger to be associated with the standby mode so when I set it to never my amps are never turned off when I’m watching tv because it’s not running through the wiim.

That is strange.
For me, tv optical out to wiim pro optical in, optical out to external dac, rca to amp....
No sync issues re. lips and sound.
At least, no issues the last time I tried it... possibly been a firmware update since then
Put the wiim in a group and the lag is terrible, which is probably to be expected really.
On its own though, all good.

 

[Fix12vtrigger]

That is strange.
For me, tv optical out to wiim pro optical in, optical out to external dac, rca to amp....
No sync issues re. lips and sound.
At least, no issues the last time I tried it... possibly been a firmware update since then
Put the wiim in a group and the lag is terrible, which is probably to be expected really.
On its own though, all good.

I just need the 12v trigger remapped to correspond with standby mode and then I will be happy with this product. Also I’d like Apple Music integrated so I don’t have to run my dap. That last one may be a pipe dream. Maybe I’ll switch back to tidal. This product is so close to being a knockout. Mostly software based improvements but adding a small screen to tell me current input would go a long way. I’ve got other feedback but I’ll save it.

 

[audiobliss]

Well it seems to be fixed, mine instantly turns my system on as I turn the Pro on from standby.

 

[bobster26]

Can anyone else confirm this?

Also, does the 12 trigger still turn off the amp after 2.5 minutes of inactivity? That was a dealbreaker for me.

 

[audiobliss]

Mine turns off with no delay. Instant on and instant off.

 

[bherren]

Can anyone else confirm this?

Also, does the 12 trigger still turn off the amp after 2.5 minutes? That was a dealbreaker for me.

Yes they fixed it a while ago. It follows standby so the turn off delay is the idle standby delay (or the remote red button)

 

[audiobliss]

Yes, I use the remote power button, not sure how long since they fixed it, as I just started using the 12v trigger recently.

 

[goodmane]

This is awful news to me. I was about to buy a wiim ultra, but if it is not possible to activate 12v trigger when music is playing I will return it or just not purchase.

I want a simple system, where my family can ask Alexa to play music on the hifi, and it just works.

I don't want to leave the amps on all the time, but the Wiim has a low idle wattage, and is fine to leave on all the time waiting for input.

Is it still possible to have 12v trigger work when it senses playback?

 

[audiobliss]

I can’t answer that question, for me the Wiim is the source, so I have no need for signal sensing.
I use to leave it on all the time, but I found that 90% of the time it would lock up and I would have to reboot it.
Now it’s much better when I turn it off each time.
Maybe the Ultra is better.

 

[goodmane]

I can’t answer that question, for me the Wiim is the source, so I have no need for signal sensing.
I use to leave it on all the time, but I found that 90% of the time it would lock up and I would have to reboot it.
Now it’s much better when I turn it off each time.
Maybe the Ultra is better.

Thanks, it would be source for me too, replacing an Amazon Echo Link.

That is a shame about the locking up. I will have to watch out for that. If it can't stay on reliably or work with 12v trigger when it is playing music, I will probably revert to the Echo Link. My Wiim Pro (in a different system where it is not possible to add the Wiim to the 12v amp trigger chain due to Yamaha receiver lacking 12v input) has not locked up at all though in several weeks of ownership, I would hazard a guess it may be related to wireless networking rather than wired ethernet usage? Might be worth running some wire if so as it can often help to sidestep such problems.

 

[Doublej]

With my WiiM Pro Plus turned off I can tell any of my Echo devices to play <artist name> on the WiiM. This turns on the WiiM and starts playing <artist name> on the WiiM. Alternatively, I can pick up the WiiM Remote, press the microphone button and tell it (WiiM) to play <artist name>. This too turns on the WiiM and starts playing <artist name> on the WiiM.

Will this give you your desired functionality?

 

[goodmane]

With my WiiM Pro Plus turned off I can tell any of my Echo devices to play <artist name> on the WiiM. This turns on the WiiM and starts playing <artist name> on the WiiM. Alternatively, I can pick up the WiiM Remote, press the microphone button and tell it (WiiM) to play <artist name>. This too turns on the WiiM and starts playing <artist name> on the WiiM.

Will this give you your desired functionality?

Thank you. Yes, it sounds like it is worth a try, assuming the 12v trigger shuts off after so many idle minutes meaning one doesn't have to turn the device off/on.

 

[ahab]

Thank you. Yes, it sounds like it is worth a try, assuming the 12v trigger shuts off after so many idle minutes meaning one doesn't have to turn the device off/on.

It shuts off after the number of minutes you select. If you do the settings it will also sense digital and analog inputs. I use the 12v trigger, it sometimes does not turn off but that is a once in a few months thing.