Amazon playlist tracks repeat claiming “skip limit reached”

Ian_M

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Jan 19, 2026
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Out of the blue when using the Wiim Home app to play Amazon Music playlists from my Wiim Ultra each track is now being repeated 3 or 4 times while displaying “skip limit reached”, before eventually moving to the next track in the playlist which then repeats in the same way. I haven’t used my Wiim Ultra for a number of weeks so can’t tell when this behaviour started. The device and Wiim home app are both up to date with latest software versions.

I’m an Amazon Prime subscriber simply trying to play Amazon curated playlists which I believe are All-Access and should have no skip limit. This used to work fine. I've raised a ticket with Wiim so they will have device logs.

Thanks in advance for any help.

Ian

EDIT: I've noticed that, despite the skip limit reached warning, I could skip through the 3 or 4 repeats to get to the next track more quickly. After doing this the problem seems to be resolved. I've no idea what triggered it. I'll leave this post here in case it helps anyone else.
 
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Are you using the Amazon Music integration from within the WiiM Home App?

The first thing to try in such cases would be to log out of your Amazon account from within the WiiM Home App and then try to log in again.
 
Are you seeing the same behaviour if you use the Amazon Music app and cast to your WiiM using Alexacast or even Chromecast as all Amazon Music Prime offers is lossless MP3 anyway?
 
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