Amp Ultra Firmware 8.2.812331

[Golana]

Hello

Has anyone here already received firmware version 8.2.812331 for the WiiM Amp Ultra
and had a chance to test it? (maybe beta)

I was provided with this firmware by WiiM support to resolve a Qobuz playback issue.
(Of course, this didn’t solve the problem; it’s now known that it was a Qobuz issue)

nevertheless....

A new feature in this firmware is that the play-screen can now be switched off for the respective input!
This is very positive, but unfortunately, when the screen is switched off
e.g. when the TV is in HDMI ARC mode and the TV is switched off, the WiiM Amp Ultra screen then
does not display the clock’s standby mode! It keeps the display off...

I find this very unusual and not necessarily logical.
What is your opinion on this?

Furthermore, something has changed in HDMI mode. This concerns ‘Use HDMI Audio Only in HDMI Mode’
as well as ‘Auto-sensing of HDMI’.

Before the firmware update mentioned above, I had both switches set to ON.
When switching to TV (HDMI), the WiimAmp Ultra would reliably switch to HDMI. That is fine.

Also having the “Use HDMI Audio Only in HDMI Mode” setting set to ON prevented the WiiM from switching when the TV
(METZ Calea43...) was collecting EPG data in standby mode. So not to wake up Wiim Amp Ultra in TV Standby mode.

Previously, even though the TV was in standby, my streaming music would be interrupted because the WiiM Amp Ultra had
received a signal, pulse or whatever from the TV. (According to Metz Support, the CEC HDMI standard was adhered to very strictly and no pulse was sent!?)

WiiM Support response: Prior to the update, the actual function of the “Use HDMI Audio Only in HDMI Mode” switch did not match its description. Before the update, the sole purpose of this switch was to prevent the WiiM device from waking up from standby mode when the TV was switched on.

Now, with the update to firmware 8.2.812331 on the WiiM, the situation is as follows:

even if both switches – “Use HDMI Audio Only in HDMI Mode”
and “Auto-sensing of HDMI” – are set to OFF, the WiiM automatically switches to HDMI. And the unwanted switchover when the TV is in standby mode still occurs.

If I switch both options to ON, the unwanted switchover in standby mode still occurs, but this prevents the desired effect of the intended switchover during TV operation.

Unfortunately, support is unable to resolve or understand that issue.

My question to you: are you familiar with this problem, and is there a solution?

Many thanks, and I look forward to an open discussion to resolve the issue.

Kind regards, Oliver

 

[hgo58]

Hello

Has anyone here already received firmware version 8.2.812331 for the WiiM Amp Ultra
and had a chance to test it? (maybe beta)

I was provided with this firmware by WiiM support to resolve a Qobuz playback issue.
(Of course, this didn’t solve the problem; it’s now known that it was a Qobuz issue)

nevertheless....

A new feature in this firmware is that the play-screen can now be switched off for the respective input!
This is very positive, but unfortunately, when the screen is switched off
e.g. when the TV is in HDMI ARC mode and the TV is switched off, the WiiM Amp Ultra screen then
does not display the clock’s standby mode! It keeps the display off...

I find this very unusual and not necessarily logical.
What is your opinion on this?

Furthermore, something has changed in HDMI mode. This concerns ‘Use HDMI Audio Only in HDMI Mode’
as well as ‘Auto-sensing of HDMI’.

Before the firmware update mentioned above, I had both switches set to ON.
When switching to TV (HDMI), the WiimAmp Ultra would reliably switch to HDMI. That is fine.

Also having the “Use HDMI Audio Only in HDMI Mode” setting set to ON prevented the WiiM from switching when the TV
(METZ Calea43...) was collecting EPG data in standby mode. So not to wake up Wiim Amp Ultra in TV Standby mode.

Previously, even though the TV was in standby, my streaming music would be interrupted because the WiiM Amp Ultra had
received a signal, pulse or whatever from the TV. (According to Metz Support, the CEC HDMI standard was adhered to very strictly and no pulse was sent!?)

WiiM Support response: Prior to the update, the actual function of the “Use HDMI Audio Only in HDMI Mode” switch did not match its description. Before the update, the sole purpose of this switch was to prevent the WiiM device from waking up from standby mode when the TV was switched on.

Now, with the update to firmware 8.2.812331 on the WiiM, the situation is as follows:

even if both switches – “Use HDMI Audio Only in HDMI Mode”
and “Auto-sensing of HDMI” – are set to OFF, the WiiM automatically switches to HDMI. And the unwanted switchover when the TV is in standby mode still occurs.

If I switch both options to ON, the unwanted switchover in standby mode still occurs, but this prevents the desired effect of the intended switchover during TV operation.

Unfortunately, support is unable to resolve or understand that issue.

My question to you: are you familiar with this problem, and is there a solution?

Many thanks, and I look forward to an open discussion to resolve the issue.

Kind regards, Oliver

It's a little difficult to understand why your TV in standby will interrupt the WiiM. The TV must not show it's present on HDMI ARC CEC, unless it has active audio output.

I have the following settings, as I prefer to have full manual control of ARC.



What is your settings?

I would expect auto-sensing to be on and the rest to be off.

 

[Golana]

It's a little difficult to understand why your TV in standby will interrupt the WiiM. The TV must not show it's present on HDMI ARC CEC, unless it has active audio output.

I have the following settings, as I prefer to have full manual control of ARC.

View attachment 36378

What is your settings?

I would expect auto-sensing to be on and the rest to be off.

I like the automatic switch to hdmi if I use the TV during watching.

Both switch positions are tried, both have the same effect, automatically switching AND unfortunately interrupting my music steam.... don't understand it.

This is the effect since the firmware mentioned above.

 

[Golana]

I also didn't understand, if I use these both switch:
The second is override the first!
So why is the second one needing for?
If I switching off the first one, it should have the same effect as if I have both on....?

Some bugs in the App and firmware I assume ....

The most problematic point is that the support has not a clue

 

[hgo58]

I like the automatic switch to hdmi if I use the TV during watching.

Both switch positions are tried, both have the same effect, automatically switching AND unfortunately interrupting my music steam.... don't understand it.

That statement is contradicting. You want it to switch automatically but only if the WiiM is in standby?

 

[Golana]

That statement is contradicting. You want it to switch automatically but only if the WiiM is in standby?

Where did you get that from? Why would the WiiM be on standby?

 

[hgo58]

Where did you get that from? Why would the WiiM be on standby?

I'm just trying to understand your issue.

I have tested the current implementation on the Ultra and it looks like the auto-sensing is still on, even when disabled.

With all HDMI settings off I would expect the WiiM to go out of standby and select HDMI input, when the TV is turning on. If the WiiM is however already playing I would not expect a switch to HDMI, as auto-sensing is off. And the TV should stay on internal speakers while the WiiM is continuing playing the original source.

Is that the behaviour you are asking for?

 

[hgo58]

I also didn't understand, if I use these both switch:
The second is override the first!
So why is the second one needing for?
If I switching off the first one, it should have the same effect as if I have both on....?

Some bugs in the App and firmware I assume ....

The most problematic point is that the support has not a clue

This is behaving as intended as I can see it. This is just not a logical behaviour and it was introduced by @WiiM Team to try to satisfy some user requirements to never switch away from the HDMI ARC on the TV, even in the case the WiiM switched to another input. If you turn both on, the TV will switch back to its internal speakers when you change input on the WiiM. With the last option off, the TV will stay on ARC output.