Amp Ultra not entering standby after auto-stop

[sunjinkim]

Hi, I’m using the WiiM Amp Ultra and mostly listen to YouTube Music through Chromecast.

When I stop playback manually, the screen turns off and the device goes into standby after the 30 seconds I set. That part works fine.

But if I leave the house while music is still playing, when I come back the music has already stopped on its own. In this case, since the playback ended automatically, I’d expect the unit to enter standby. Instead, the screen stays on, the device doesn’t go into standby, and it even gets warm.

For example, if I start YouTube Music on another device, playback on the WiiM Amp Ultra stops automatically. But again, it doesn’t switch to standby — the screen just stays on.

Is this a bug, or am I missing a setting?

 

[Wiimer]

Hi, I’m using the WiiM Amp Ultra and mostly listen to YouTube Music through Chromecast.

When I stop playback manually, the screen turns off and the device goes into standby after the 30 seconds I set. That part works fine.

But if I leave the house while music is still playing, when I come back the music has already stopped on its own. In this case, since the playback ended automatically, I’d expect the unit to enter standby. Instead, the screen stays on, the device doesn’t go into standby, and it even gets warm.

For example, if I start YouTube Music on another device, playback on the WiiM Amp Ultra stops automatically. But again, it doesn’t switch to standby — the screen just stays on.

Is this a bug, or am I missing a setting?

Turn off the music before you going out.

Unlike Bluetooth, Chromecast does not send music played on the phone to WiiM; music is sent directly from YouTube music to WiiM over the network.

Therefore, I think if you don't stop the music on your phone, Chromecast will stay connected and the WiiM will continue to play music.

 

[harkpabst]

Instead, the screen stays on, the device doesn’t go into standby, and it even gets warm.

By "the screen stays on" you mean that it still displays the last Now Playing Screen? Not the selected Standby Screen Wallpaper?

In the scenario you mention it is rather a bug the that music isn't still playing when you come back home. As @Wiimer pointed out, Chromecast built-in devices will retrieve the music stream directly from the server, not through the smartphone.

 

[slartibartfast]

By "the screen stays on" you mean that it still displays the last Now Playing Screen? Not the selected Standby Screen Wallpaper?

In the scenario you mention it is rather a bug the that music isn't still playing when you come back home. As @Wiimer pointed out, Chromecast built-in devices will retrieve the music stream directly from the server, not through the smartphone.

Surely music will stop when the playlist ends.

 

[harkpabst]

Surely music will stop when the playlist ends.

If there is a playlist involved. I don't use YouTube Music.

 

[Wiimer]

Surely music will stop when the playlist ends.

Maybe the playlist ends and autoplay continues. Also it doesn't stop if repeat is turned on.

I'm just not sure what the OP's situation is, but I know that Chromecast sometimes behaves strangely..

 

[slartibartfast]

Maybe the playlist ends and autoplay continues. Also it doesn't stop if repeat is turned on.

I'm just not sure what the OP's situation is, but I know that Chromecast sometimes behaves strangely..

He did say the music stopped.

 

[harkpabst]

He did say the music stopped.

Yes, but I'll continue to believe that this is just as much likely to be caused by a software error as by a playlist ending.

 

[Wiimer]

He did say the music stopped.

There is still a slight possibility that the sound has been lost.

 

[Wiimer]

I have confirmed that when the Youtube music playlist finishes playing, it will start Auto-play.

If I connect to the Amp Ultra with the Chromecast, start playback, and turn off the phone network, the Amp will continue to play. So far so good as expected.

@sunjinkim,
As @harkpabst said, let us know what your Amp Ultra screen is showing when you get home. Also, open the WiiM app and see what the Amp Ultra's 'Now Playing Screen' looks like. Please post a screenshot if you can.

 

[slartibartfast]

I have confirmed that when the Youtube music playlist finishes playing, it will start Auto-play.

If I connect to the Amp Ultra with the Chromecast, start playback, and turn off the phone network, the Amp will continue to play. So far so good as expected.

@sunjinkim,
As @harkpabst said, let us know what your Amp Ultra screen is showing when you get home. Also, open the WiiM app and see what the Amp Ultra's 'Now Playing Screen' looks like. Please post a screenshot if you can.

Can't you turn auto-play off?

 

[Wiimer]

Can't you turn auto-play off?

I'm not sure, but I don't see any switches on the settings screen.

 

[Wiimer]

I'm not sure, but I don't see any switches on the settings screen.

When I opened the playlist play queue, there was an on/off toggle at the bottom of the list. It seems to be on by default; Gemini sometimes helps