App no longer able to connect to my WiiM Pro

[Daniel audio]

Hi, I had my WiiM pro for a few weeks and everything was working well, but since yesterday, the app is not able to connect to the WiiM Pro. The app says that WiiM pro is connected to the Wi-Fi, but dont succeed to connect to it. I tried to remove the device and to unllig it with no success.

Note : I use an Android phone.

Thanks!

Daniel

 

[harkpabst]

Could you post a screenshot of the actual error message?

Do you have a hardware remote for your WiiM Pro so you could try if it can still play your presents? Or any other handheld device that supports the WiiM Home app? There is a beta version for Windows, too.

I'm suggesting all this just to try and find out if the device itself is still functional, not as a workaround or permanent solution. At a first glance it looks like something has changed in your network configuration. Had you entered a fixed IP address for the Pro in the WiiM Home app before (I generally advise against this)?

 

[Daniel audio]

Could you post a screenshot of the actual error message?

Do you have a hardware remote for your WiiM Pro so you could try if it can still play your presents? Or any other handheld device that supports the WiiM Home app? There is a beta version for Windows, too.

I'm suggesting all this just to try and find out if the device itself is still functional, not as a workaround or permanent solution. At a first glance it looks like something has changed in your network configuration. Had you entered a fixed IP address for the Pro in the WiiM Home app before (I generally advise against this)?

Thanks for taking the time to answer my post. I used a different cell phone and it worked fine. I just deleted the app from my phone and installed it again. Now it work fine !!!

Thanks again and have a good day !

Daniel