Can´t start Spotify on Wiim Ultra from IOS app

[kjell.bjornfors]

I really don´t know when this problem occured. I have a Wiim Ultra with latest firmware and when I choose Spotify in the Wiim app on one of my IOS devices and then start Spotify app from Wiim app, Spotify starts playing on the IOS device. Wiim Ultra is not present in the list of players. I have made full restart both Wiim Ultra and my three ios devices. If I start Spotify on a Linux computer I can choose to play on Wiim Ultra without any problem.

 

[Burnside]

Do you have chrome cast enabled on the Ultra? Try turning that off.

 

[kjell.bjornfors]

Do you have chrome cast enabled on the Ultra? Try turning that off.

It did not make any difference turning cromecast off

 

[Burnside]

When this happened some months ago, WiiM suggested factory resetting your WiiM device and not to enable chromecast when setting it up again. Before that, I’d try a power cycle of the WiiM and a router reboot, as well as ensure it local device only access is turned off in the Spotify app settings.

If all that fails, raise a ticket to Wiim via the more/feedback section in the WiiM app explaining the issue and the steps you’ve taken to try and resolve it.

 

[kjell.bjornfors]

When this happened some months ago, WiiM suggested factory resetting your WiiM device and not to enable chromecast when setting it up again. Before that, I’d try a power cycle of the WiiM and a router reboot, as well as ensure it local device only access is turned off in the Spotify app settings.

If all that fails, raise a ticket to Wiim via the more/feedback section in the WiiM app explaining the issue and the steps you’ve taken to try and resolve it.

Ok. Thanks. I will try a factory reset. I have done everything else.
I can start spotify with a linux computer and then use iphone changing music. I have also made a shortcut to a playlist on the remote and after spotify has started I can use the iphone.