Firmware updates, how do they work?

[PhilB]

I'm a new Ultra user. I was on the may 30th firmware release 5.2.718554. I experienced issues with using Chromecast and Mixcloud as mentioned a few times in the forum. As suggested, I contacted Wiim support via the feedback option in the app. Somewhat impressively, within an hour, they had pushed version 5.2.710354 to my device - which fixed the issue. As this is an earlier version does this mean it will soon get updated back to where I started or am I now fixed on the earlier one?

 

[Wiimer]

I'm a new Ultra user. I was on the may 30th firmware release 5.2.718554. I experienced issues with using Chromecast and Mixcloud as mentioned a few times in the forum. As suggested, I contacted Wiim support via the feedback option in the app. Somewhat impressively, within an hour, they had pushed version 5.2.710354 to my device - which fixed the issue. As this is an earlier version does this mean it will soon get updated back to where I started or am I now fixed on the earlier one?

Hi,

It was probably rolled back to an older version as a temporary solution. Presumably the issues will be resolved in the next firmware .

 

[PhilB]

Further to this 5.2.719053 seems to have been installed overnight even though I declined it yesterday! As this is in advance of the supposed latest firmware, I've no idea what's in it!

 

[Wiimer]

Further to this 5.2.719053 seems to have been installed overnight even though I declined it yesterday! As this is in advance of the supposed latest firmware, I've no idea what's in it!

It appears to be a new version that has not yet been public released. Please check that your issue has been resolved. If it has not been resolved, please submit ticket again.

 

[PhilB]

It all seems to work fine. I appreciate that Wiim support is presumably trying to be helpful but I am slightly concerned about forced firmware updates with no explanation about what's in them. I'm a former IT support person so I've had a few bad experiences with this sort of thing!