How to disable Chromecast

[whereyoubeen]

I've been using the WiiM Amp for over a year now, but there's one issue that's been bothering me from the start. The app and initial setup of the device includes an option to enable or disable Chromecast, but disabling it doesn't seem to have any effect - the device still appears as an available casting target in apps.

This often leads to it being selected accidentally, especially by guests using Spotify, since it's named exactly the same as the regular Spotify Connect player. I've tried resetting the device, but that didn’t help.

Does anyone know if there's a way to completely disable Chromecast on the WiiM Amp so that it doesn't show up as a selectable device at all on my phone?

 

[Mr Ee]

I believe you need to do a reset, hold down the play button for 10 seconds.
I see you tried a reset, but I'm sure it used to work with the other wiims I did this with.
i.e. not a restore factory settings from the Device Info app menu option.

 

[Machiavelli]

While ago the only way I have managed this was resetting the device and deleting the WiiM app. Starting from scratch.

 

[whereyoubeen]

I’m pretty sure I’ve factory reset the device at least 20 times by now, but I never thought to also delete the app. I also just realized thanks to another user that Google Home might actually be the culprit and going to check this now. Really appreciate the quick help, everyone!