Maximum number of tracks from usb drive

[Mt. Etna]

I have a 2TB Samsung SSD drive with 42,601 tracks all in FLAC using up 1.1TB of the Samsung drive. When I connect to the Ultra by USB, the Ultra finds only19491 tracks. When I check the WiiM Cache on the Samsung SSD, it shows the WiiM Cache using 2.81GB .

I have deleted the WiiM cache and rerun the drive several times and get between 19491 to 19,511 tracks and a WiiM cache size of 2.81GB each time I repeat this procedure.

The track listing is random: some artists complete, some artists missing and some artists partially complete with both complete albums and incomplete albums.


My questions are, is this the limit of the Ultra or am I doing something wrong? Thank you in advance for any help!

 

[harkpabst]

I cannot talk from experience as I have just ~13000 files on a thumb drive, but I remember some users here having bigger collections than yours.

Almost every firmware update over the course of the last months contained some fix regarding USB indexing. So, I suggest you send feedback to WiiM through the WiiM Home app and report your issues directly to them. There might be another compatibility issue for them to chase. Sending feedback from the WHA will include device logs with your report, so engineering has a better chance of understanding what's going on.

Normally, it shouldn't even be necessary to manually delete the wiim_cache folder (but it cannot hurt, of course). The rescan process should be smart enough to fix any issues.

 

[d6jg]

With a library that size you should use something more capable and better music server software. There are plenty of options that won’t have this sort of issue.
Small library on USB isn’t a problem but people don’t seem to recognise that the WiiM USB solution has limitations.

 

[harkpabst]

I have to say that everything works pretty much as expected on my WiiM Amp Pro since the firmware 5.2.707244 and using WHA 3.1.2. Even "Various Artists" albums are displayed correctly now.

I didn't try it on the Ultra recently. Maybe it's a step behind, still, maybe it isn't.

But not recognising properly tagged files or even differences in file count between consecutive runs are not just not a matter of feature richness or fidelity. It's not a limitation, it's an error.

@Mt. Etna, what file types are present in your collection? Is that SSD USB powered? Can you attach an external power supply for testing, e.g. by using a powered USB hub?

 

[simbun]

When I check the WiiM Cache on the Samsung SSD, it shows the WiiM Cache using 2.81GB

2.8GB!
How big is files.db?
The rest of the cache is artwork isn't it? Do you embed your artwork?

 

[Mt. Etna]

I cannot talk from experience as I have just ~13000 files on a thumb drive, but I remember some users here having bigger collections than yours.

Almost every firmware update over the course of the last months contained some fix regarding USB indexing. So, I suggest you send feedback to WiiM through the WiiM Home app and report your issues directly to them. There might be another compatibility issue for them to chase. Sending feedback from the WHA will include device logs with your report, so engineering has a better chance of understanding what's going on.

Normally, it shouldn't even be necessary to manually delete the wiim_cache folder (but it cannot hurt, of course). The rescan process should be smart enough to fix any issues.

Thanks! I did send in feedback and got a response that my issue is being looked at. I really wasn’t expecting this to work; however, all of the tracks that loaded play flawlessly and the album art is there. What leads me to believe that there is some limitation on number of tracks/ or a software issue is that I get a slightly different number of tracks each time I rescan the drive

 

[Mt. Etna]

With a library that size you should use something more capable and better music server software. There are plenty of options that won’t have this sort of issue.
Small library on USB isn’t a problem but people don’t seem to recognise that the WiiM USB solution has limitations.

I agree that a more capable drive than a portable SSD is warranted. FWIW, I loaded a smaller drive (128GB) and everything loaded perfectly.

I actually tried out this larger drive on a lark and am surprised the Ultra loaded as much as it did.

My only reason for raising this is to determine if there is a limit on the number of tracks or disc size, or if there is a software bug

 

[Mt. Etna]

2.8GB!
How big is files.db?
The rest of the cache is artwork isn't it? Do you embed your artwork?

My mistake: the WiiM cache is 1.81 GB.

The artwork is embedded and there are some downloaded DSD albums (1.73GB) that take up the lion share of the drive.

If there is a cap on the number of tracks or size of the cache, I can always split the number of tracks into multiple smaller drives. This would be less desirable but workable.

 

[simbun]

If there is a cap on the number of tracks or size of the cache, I can always split the number of tracks into multiple smaller drives. This would be less desirable but workable.

I'm pretty sure that WiiM have said there isn't a track limit, but if there is, you're definitely way below it.

It's likely just another indexing problem.

 

[slartibartfast]

I agree that a more capable drive than a portable SSD is warranted. FWIW, I loaded a smaller drive (128GB) and everything loaded perfectly.

I actually tried out this larger drive on a lark and am surprised the Ultra loaded as much as it did.

My only reason for raising this is to determine if there is a limit on the number of tracks or disc size, or if there is a software bug

The SSD shouldn't be an issue. You would be better off using better server software.

 

[harkpabst]

What leads me to believe that there is some limitation on number of tracks/ or a software issue is that I get a slightly different number of tracks each time I rescan the drive

Others have been using up to 5 TB drives IIRC and way more files before.

The point I was after is that the WiiM Ultra can provide up to 1.75 A of current through it's USB port. If this is on the edge of what the drive needs (max), it might work just fine during normal playback operation but eventually fail under the heaviest load in this scenario, which certainly is scanning the entire drive, updating files.db, and writing the cover art files to the wiim_cache.

Using the drive with an external PSU could help to identify this possible cause.

 

[Jacques29]

I just submitted a ticket (525875) about exactly the same issue ( files missing on wiim home usb). In my case : "only" USB 64 Go with 3000 audio files ( mostly MP3 + few FLAC or WAV) for a size of 23 Gb. Wiim Home sees only 2200 files.

 

[Jacques29]

Following several attempts I am now able to access all the audio tracks on the USB media by selecting FOLDERS instead of Artist or Album or whatever. I Sent a new ticket :

#525891​

 

[James Jacinto]

I have a 2TB Samsung SSD drive with 42,601 tracks all in FLAC using up 1.1TB of the Samsung drive. When I connect to the Ultra by USB, the Ultra finds only19491 tracks. When I check the WiiM Cache on the Samsung SSD, it shows the WiiM Cache using 2.81GB .

I have deleted the WiiM cache and rerun the drive several times and get between 19491 to 19,511 tracks and a WiiM cache size of 2.81GB each time I repeat this procedure.

The track listing is random: some artists complete, some artists missing and some artists partially complete with both complete albums and incomplete albums.


My questions are, is this the limit of the Ultra or am I doing something wrong? Thank you in advance for any help!

I got the same issues. Same SSD drive but i only got until now 14+++ tracks.

 

[harkpabst]

I got the same issues. Same SSD drive but i only got until now 14+++ tracks.

How is the same SSD powered?