My box died. I’m 😞

[Inssomniak]

It was fine for 2 whole years. It started with a few reboots when I turned up the volume. I was troubleshooting why when it simply never came back on. I’m

 

[PaintItBlack]

Submit a support ticket; there may be a recovery procedure that can be attempted before considering repair or replacement.

 

[MCG555]

Also to concider: the power supply! In my case my old Logitech Squeezebox died - well it didn’t - but the power supply did! Was easy to replace…

 

[Aquaman]

Also to concider: the power supply! In my case my old Logitech Squeezebox died - well it didn’t - but the power supply did! Was easy to replace…

… if the device uses a wall wart, which the Ultra doesn‘t.

 

[gcsa]

Try another power cable first, then the support ticket route before going down the road of repair or replacement.
Good luck!

 

[MCG555]

… if the device uses a wall wart, which the Ultra doesn‘t.

Sorry, I did not see that. I use a WiiM Pro+…

 

[Inssomniak]

Turns out my cat had just enough unplugged the AC cord that when the subwoofer was loud it vibrated it enough to disconnect, making it appear that the box was rebooting when I turned up the volume.

Feel kind of stupid but kudos to Wiim support. Stood behind their product.