MNMLSM
Member
- Joined
- Oct 12, 2024
- Messages
- 12
Hi there,
I have some questions regarding the WiiM Amp.
I ordered 2 products from different shops and received 2 different version, both were brand new and sealed.
Version 1 (transparent plastic covers the golden connections):

Version 2 (no plastic)

1st question: have there been changes since the release of the WiiM Amp, if yes, which one is the newer version? @WiiM Support
2nd question: the volume knob of the version 1 is not working correctly, it seems:
Version 1:
- no clicks and tactile feedback, it just rotates and there is absolutely no feedback
- the button seems to be defective, if I increase or lower the volume it jumps from 50 to 60, sometimes from 50 to 52 or it doesn't work at all
Version 2:
- tactile feedback, rotation "clicks in" and increasing or lowering volume gets registered well
Can somebody please help me out?
If the support needs Serial numbers please let me know.
Version 1 was heavily discounted, could this be a scam or everything normal? Both devices work and are found in the app.
Thanks in advance!
I have some questions regarding the WiiM Amp.
I ordered 2 products from different shops and received 2 different version, both were brand new and sealed.
Version 1 (transparent plastic covers the golden connections):

Version 2 (no plastic)

1st question: have there been changes since the release of the WiiM Amp, if yes, which one is the newer version? @WiiM Support
2nd question: the volume knob of the version 1 is not working correctly, it seems:
Version 1:
- no clicks and tactile feedback, it just rotates and there is absolutely no feedback
- the button seems to be defective, if I increase or lower the volume it jumps from 50 to 60, sometimes from 50 to 52 or it doesn't work at all
Version 2:
- tactile feedback, rotation "clicks in" and increasing or lowering volume gets registered well
Can somebody please help me out?
If the support needs Serial numbers please let me know.
Version 1 was heavily discounted, could this be a scam or everything normal? Both devices work and are found in the app.
Thanks in advance!