Resolved: TIDAL Tracks skipping or cutting out

[RyanWithWiiM]

We're aware of a recent server-side change from TIDAL that is causing tracks to skip or end early. We’ve reported the problem to TIDAL and are currently working with their team. In the meantime, we're deploying a temporary workaround via an allow list for affected devices, though it may have minor limitations. A complete resolution will require a server-side update from TIDAL.

If you're experiencing issues and would like to be added to the allow list, please submit feedback through the WiiM Home app. This will create a ticket with our team to add your device.

For more details and ongoing discussion, visit this thread: Bug Report: Tidal Connect Hi-Res on the WiiM Pro.

Thank you for your continued patience and support!

 

[Erebus]

Many thanks for the update, Ryan.

 

[RyanWithWiiM]

Hi all! TIDAL has fixed the issue on their end, any further trouble with playback isn't likely related and you should put in feedback through the app so our team can check it out. I'll close this thread down. Once aqain, thanks for your patience.