Scanning the music server, how to wipe database and start fresh?

[iPete]

I have 2 Pro plus devices connected via Ethernet to a Qnap running Qmusic as its music server. When I access my music and look for playlists stored on the qnap the device lists thousands of duplicate entries for each song. Some songs have as many as a 10 or 20 entries. Many m3u album playlists are empty with 0 tracks in them. I think every time I’ve scanned the music folder on the NAS from the menu in the WiiM app it has added yet another copy and never deleted the old database. How do I force it to forget everything and make a clean new scan? I tried doing this from the NAS by reindexing in the qnaps multimedia console but I think this has confused the WiiM even more. Do I need to factory reset the WiiM? How? I’ve reinstalled the WiiM app in IOS but it’s just the same. Where is the Wiims copy the database?

 

[simbun]

Do I need to factory reset the WiiM? How? I’ve reinstalled the WiiM app in IOS but it’s just the same. Where is the Wiims copy the database?

The database is stored on the phone. Given you've already reinstalled the app it's possible there's a bug in the scanning engine that's causing the corruption, so submit a ticket through the app (More > Feedback) to ensure WiiM have the necessary logs to debug the issue.

I use MinimServer and WiiM's "Advanced Mode" isn't compatible with many of its features so I stick to Legacy Mode. To put the app into traditional UPnP mode select "Switch to Legacy mode" from the Qmusic options screen (the screen where you initiate a rescan).

 

[iPete]

The database is stored on the phone. …

Really? It’s well hidden I can’t find it but that says more about IOS than WiiM.

I use MinimServer and WiiM's "Advanced Mode" isn't compatible with many of its features so I stick to Legacy Mode. To put the app into traditional UPnP mode select "Switch to Legacy mode" from the Qmusic options screen (the screen where you initiate a rescan).

Yes I’m using legacy mode. At least this helps as you can “favourite” the play lists that work. But you still have to scroll through hundreds of m3u playlists that are all empty and have no use.

I’ve also tried editing the properties of the m3u files on the Qnap and making them hidden so that the WiiM home app can’t see them but, as you say, it looks like the app has a bug and doesn’t wipe its own database before a rescanning request. It just adds the new info on top of the old.

Feedback describing this problem has been left for WiiM but if anyone knows how to fully reset the iOS app version 3.3.8 and force it to generate a new database from the music server I love to hear.

 

[simbun]

Yes I’m using legacy mode. At least this helps as you can “favourite” the play lists that work. But you still have to scroll through hundreds of m3u playlists that are all empty and have no use.

I assumed you were using "Advanced" mode; in which case I'd be inclined to think it's a problem with your server as there isn't a local database in "Legacy mode".

Do you see the same issues when browsing your server with mconnect?

 

[d6jg]

The QNAP Music Station (if that is what you are using) is very basic. Qmusic is the phone app that interfaces with it.

By default a QNAP has native installers for Minimserver, Roon, Kazoo and Plex. I'd try Plex if I was the OP it has the best (but not perfect) support in the WHA.